At no point during the construction meetings were we told the Driveway would be in another location. 3002 Benton Dr #9114, Pooler, GA 31322 is a 1,325 sqft, 2 bed, 2 bath home. Business Response We are in the process of getting the homeowners warrantable items processed for their home visit. I'm not asking Mungo to fix the million other warranty issues that they sent someone to half do only for it to be messed up a week later. Really, we wanted the yard level why would we remove anything. He asked to see if I could reach them myself. Upon her initial report to us, we conducted two mild tests of the substance. We have been constantly emailing them about this ongoing issue but all we get is the same answer over and over again about how they can't or won't replace it. If they are cleaned one day, the next day dust is back. We expected more from Mungo Homes but we were sadly mistaken. It would appear to us that Mungo is ignoring us in the hopes we (and our foundation/grading issues) will disappear so they don't have to repair the problem. 06/01 - Sent follow up email to HVAC and Mungo. ***'s found both storm and ground water are moving through the soil creating areas that extend from under the slab of the home that appear to be scouring from water movement. Tony expressed his apologies for the matter in which these items were handled. Pate Graham, Customer Service Manager. Business Response A warranty review visit has been scheduled with the homeowner and our Senior Warranty Manager for May 6th at 11:00 AM. The History of Mungo . We have requested numerous times that Mungo have the ducts cleaned by a professional service, but they have refused. This is by far not fair and noone should ever have to go through this. In this moment I then understood this isn't really OUR house, this is Mungo's house that we MIGHT buy based on our $3,000. . Mungo Homes. Mungo home made us used their preferred lender *** mortgage. Several issues noted after closing on the property. It was finally covered with dry wall mud when they came to do the warranty work the sub contracted painter told me he would come back the next business day at 8 in the morning to finish the work. 5bd. Mungo definitely was NOT taking my home Issue serious from the beginning of me reporting the issues. William Lyon 8. We paid hundreds of thousands of dollars for this home and were assured of a quality home and warranty service for major structural defects. Trades were sent out to investigate and make the necessary repairs. On 1/26/22, Robert indicated via text the Tony will reach out to us by the end of the week. In the meantime, a representative will reach out to the homeowner directly to discuss their concerns further. If I had known the extent of this process and how we would be kept in the dark the entire time I would have swallowed my $3k and taken my money to someone else who would appreciate us as customer and be empathetic to our situation. Our lot is not graded in this manner. I am the only home in my housing development dealing with this issue in my home and as a new build and a new homeowner this is just unacceptable and I hate that I've had to use all resources I could think of to have anything done. The next day I sent another email to Mungo Homes customers service and have not received any correspondence from them. This is a multi-location business. Our goal is to provide the best customer experience to our homeowners, ensuring concerns are addressed appropriately and within a timely manner. Numerous structural issue problems within new home that have caused problems with proper ability to use home as it should be. Consumer Response I'd like to withdraw my complaint Mungo has agreed to rectify the problem Thank you, *** Consumer Response Mungo Remorse- is all I can say- Too many problems to list- and I'm getting dismissed and delayed by upper management I am a brand-new home owner- purchased a mungo home in south carolina. My builder was *** at first then *** replaced him! I was under the assumption that this fixed the problem. For several weeks after that, I just waited to hear something. BBB Tip: Find the right home builder for you, Need to file a complaint? 2022 Top Workplace in South Carolina He told me they would do everything in their power not to fix it and that is what has been going on. Mungo Homes of North Carolina is constructing a house next door to ours. I would like Mungo to review their polices and procedures on a case by case basis. 4bd. During the walk thur we noticed our backyard was not done properly and had standing water and wet spots.the builder said they would have it fixed.well a month went by a guy came with a wheel barrel full of dirt poured it it the spots and put hay on it.as soon as it rains the holes fill back up with water.ive contacted the builder several time.nothing has happened i just want what I paid for.or give my money back so I can have it professionally done. The bottom line is they know it is expensive to replace the kitchen floor. 3) Finally, I am insulted that Mungo continues to say that the other stones were checked after I have continuously stated that the contractor ONLY replaced the one that had fallen. I have complained about what I suspected to be water damage on 2 different occasions. I immediately called FHA and also got another lender who said we were not Sanction and said if we used them they could closed in 10-12 days. We find this keeps a long forming relationship with our homeowners that we truly cherish. I heard nothing. Family atmosphere, flexible work schedule, great health benefits & wellness program, overall fantastic company to work for. We gathered dirt to fill holes and I had 5 trees removed on the hill. Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.) Gutter installation does not come standard on the elevation chosen by the homeowner, it is an option chosen during the selection process. Irrigation zones had not been placed in backyard nor had they completed my grading.This was after I had been in the home 2 months. They did not do two test either. There were several miscommunications during this time about who was supposed to contacting the vendors for repair. Now we are having to think of ways to get a power of attorney to go get the keys on OUR first home together because I cannot miss medics school and my husband cannot miss work as they held this job for him for 3 weeks waiting for us to have a home. About Reviews Gallery Locations Lennar has 3.6 out of 5 stars in Washington Area 278 Reviews in Washington Area Star Rating Breakdown 5 116 4 49 3 40 2 31 1 42 Ratings by Category There were a couple of problems with the house, the kitchen vent hood and the conventional oven. Have est $10,000+ damages2) Engineer letter. The contractor had to cut a large hole in the wall of our master bedroom to fix the problem the builder had caused I was assured by Mungo's Maintenace Manager Kenny that he would come back in a few days and fix it. Pros. The Huskinses argue the circuit court erred in (1) finding the limitations period contained in the arbitration provision was not one-sided . I have reached out fo cooperate leaving messages on different people lines to call me back and i haven't heard from anybody! I reached out to Mungo Homes in Wilmington for some information. I finally got an appointment scheduled for 8/17. The *** electric indicated the the property had "faulty wiring." We desire to be treated with respect and not pushed off to the side because we are a young couple. 24 hours later, they email me a letter that they closed with someone else and we will not get our deposit of 10k. Birdwatching in Mungo National Park. Mungo Homes Customer Support Earns Excellent Rating. Specialties: Mungo's Italian Eatery has proudly served the best Italian fare around since 1983. Check out schools near 5806 Ogeechee Rd #315. . In order to do our part to slow the spread of COVID-19, we suspended warranty services March 16th through May 31st. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Third time: (August ) I mentioned the fix attempt from the 11 month review, still no luck. Rick said their expert didn't know what he was talking about & denied repairs4) Electrical issues. He informed me it was sewage and I needed to contact my builder. - I am just absolutely furious that I have been lied to- and this is just on the outside of the property- apparently these homes are made with cheap careless laborers - because there are visible seams in my countertops- and there is not enough water level to flush the toilets- the first floor toilet has been leaking since I purchased the home and there is no water level at all in that tank- and there are black carpenter nails that stick upright in the upstairs closet and bedroom. Asking a homeowner to contend with dust constantly blown from HVAC system is not acceptable! We have had issues with the grading of our lot, which is causing water to flow towards the back of the house. 05/20 - Was told by HVAC Company they would contact field manager and get back with me. Mungo and *** Mortgage took our life saving away, and our dream home. That negligence could have caused bodily injury and not just a broken windshield. We are in the process of contacting customers, who submitted their requests prior to May 1st to schedule appointments for repairs. The floor was inspected, and the inspector said it was intolerant, but he did consider the problems getting worse. I have a 8 month old daughter and 7 year old son who has asthma and allergies really bad. Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.) A total of 411 Unite members at the charity voted in the ballot, with 93% of them backing action. Business Response The concern of a roof leak was brought to the attention of our warranty department at the time of the homeowner's 11 Month Visit, in May. He gave me the number of someone named Billy who arranged it. Click here to get notifications about new complaints of Mungo Homes. Mungo Homes. Because of this placement of the driveway, we are also driving through water and mud on a daily basis. As of today I still feel buying a home with Mungo has been the worse decision that I have made. This is the case in our home. UNFINISHED AMENITIES Mungo Homes Realty LLC. 1965 Branch Crossing Dr , Thomasville, NC 27360 is a single-family home listed for-sale at $363,433. The builder Mungo Homes led us to believe they would take care of repairs but wil not pay the $10,000 for water damage recovery, cost of POD rented to facilitate garage repairs orcosts to reinstall storage racks in garage temoved to replace ceiling and installation. It is fairly new and I think that it isn't being given a fair review. This home is only 21 months old and has happened to.other Mungo homeowners. Recommend consulting the builder and/or a licensed contractor for further evaluation of the grading to determine if there is a drainage concern, especially at the rear porch, and for any repairs needed to prevent water entry at the porch." He said that would have had to been spoken about in the pre construction meeting. We recommend contacting a trusted landscaper to make any necessary repairs. I received a warranty of six months from the customer service rep following this correction. Richmond American 3. We have attemted to fit 2 Honda Accord's side by side. Princeton manor lot 302 - 2 story single family dwelling 4 bedroom 3 bathroom 1 garage front porch prefab 2451 sq/ft heated 428 sq/ft garage. 19 were here. After meeting with Mr. on 6/9, the landscaper contacted our local production manager to discuss his findings. I have not been able to decorate or anything. All in all anything I've hired anyone to do they keep asking for my results with everything but not giving me no ideas on what they think is causing the issues. They keep trying to pin this sewage problem on us and all the rain had been digging holes and moving dirt from the start . Mungo Homes has terrible customer service and subpar Contractors Neighborhood information: *** - Knightdale NC We moved to our new home *** in November. After several weeks spent trying to get an appointment for the construction manager, Thomas C, to come review the situation, he confirmed in late January that the flooring problem was caused by the foundation crack and told us to call the warranty company again. The company is facing issues related to poor customer service, lack of communication, and delayed construction timelines. We will be making all repairs/replacements necessary to ensure two vehicles are able to be parked alongside one another. I am highly dissatisfied with the continual issues related major systems in this Mungo home. We will never build again. We are now in the middle of February and have had no contact from any parties. Worked on my time. Share. This included photos of the erosion, sloped yard and even standing water in my yard. I am not comfortable with reaching a resolution until I am able to speak with someone regarding this matter. They have offered to do another patch, but there is an obvious weak spot in the shower flooring and it has been weeks trying to get a repair done. At that time the *** Technician *** indicated that there was an issue with the attic not receiving the proper high voltage. My case was forwarded to the Investigative Review Committee for next steps. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. 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