The causes of the E5 code appearing on your heater's display include too much water flow, incorrect gas pressure, blocked air intake, clogged exhaust, dirty air filter, lack of airflow in the room . Every tankless unit is powered by electricity even if it uses gas for heating. All rights reservedDisclaimer:The content published on hotwatertalk.com is not professional advice. Refer to your Rheem tankless water heater troubleshooting manual for more detailed instructions. Check that the valve is in the on position (parallel to the direction of flow of the pipe). Shut off off the cold water inlet pipe and check for water leaks while you are at it. Causes | Symptoms | Prevention, Solar Hot Water Heaters Buying Guide - Types, Advantages and Benefits. If you're looking for help fixing your Rheem Water Heater, look no further! An example of data being processed may be a unique identifier stored in a cookie. Rheem Tankless Water Heater Error Codes P1 02. Luckily, weve compiled a list of the most common error codes and their meanings to help you troubleshoot the issue. Its about a year old and - Answered by a verified HVAC Technician . Error Code 13 A13 means that there is an issue with the exhaust fan. Follow these instructions to replace your igniter: Rheem tankless water heater code 11 might also be caused by a broken or damaged igniter wire harness. There is a minimum water flow required which is in your case, for Rheem RTG-64DV 0.40 gpm. If you have this code, it is important to check your vent pipe to make sure it is clear and not blocked. So I called Rheem and they sent me a new controller. I tried looking for the pilot light, didn't see it through the window. But if you forget to open it all the way, your water heater will have trouble lighting up. Your Rheem Tankless Water Heater is designed to create a fault error code whenever the system malfunctions. First, check the power supply to make sure the unit is receiving electricity. This fault code is also common on Rinnai and Richmond tankless systems. Remove the access panel on the front of the unit. Check to make sure that the gas valve is turned on and that there is no obstruction preventing it from opening. Rheem Water Heater Troubleshooting Guide File Type Author: blogs.post-gazette.com-2023-04-18T00:00:00+00:01 Subject: Rheem Water Heater Troubleshooting Guide File Type Keywords: rheem, water, heater, troubleshooting, guide, file, type Created Date: 4/18/2023 8:02:30 AM When an error code is displayed on the screen and before you call the service support, do the following to reset the system, which might fix the issue: Turn the hot water tap OFF. If the temperature No, a water heater is not part of an HVAC system. [Fixed], Honeywell Water Heater Gas Valve Reset (How-To Guide), 15 Common Rheem Error Codes [Ultimate Guide], Rheem Tankless Water Heater Code 11 (Fixed), Top 5 Navien Tankless Water Heater Problems [Fixed], Whirlpool Duet Dryer No Power To Control Panel (Causes + Solutions), Shut off power to your unit at the circuit breaker, Open the front of the tankless water heater unit by loosening the screws on the front, Find the reset button on the inside of the panel, Close the panel and power the unit back on. Check the flame after two turns to see if it is powerful enough. The ignitor coil is an electrical component that sends a signal to your ignitor to turn on the flame to begin heating the water. Save my name, email, and website in this browser for the next time I comment. If your flammable vapor sensor caused your water heater to shut down, check the area immediately for leaking gas or other flammable products. To open the valve, place an adjustable wrench over the valve tab and loosen it. These water heaters may help you qualify for insurance discounts 2. 4. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Read More Propane Heater For Bed BugsContinue, Read More How Much Propane Does A Tankless Water Heater UseContinue, Read More Propane Vs Electric Water HeaterContinue, Read More Top 10 Best 80 Gallon Electric Water Heater (2022 Latest Price)Continue, Read More Top 10 Best 20 Gallon Electric Water Heater For 2022 (Buying Guide)Continue, Read More Best electric tankless water heater for rvContinue. Whenever he finds the perfect solutions to any issues of heating appliances after doing in-depth research, he loves to share them with his readers. GFCI reset ? Set the valve to the On position now that the pilot light has lit. How? For example- a gas leak. Manage Settings Our comprehensive Rheem Water Heater Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes. Rheem Water Heater Vapor Sensor Keeps Tripping Fixed! The gas supply to the unit may be insufficient. Ohms should say over 45,000 mine said 222,000 the store model had 85,000. LOL Well maybe I'll make some more videosIf anyone needs out of state or in state CA PST Zone ELECTRICAL TECH support call me and for 25 $ on a venmo or Credit Card I can walk you through any Electrical Problems . Check your manual that the correct size vent pipe was used. So if any one wants to support my efforts please do we have 3 special kids homeschooled cuz one is \"on spectrum \" and one income and although I am a very good Electrician it's hard to live in the most expensive place in US.Venmo is @matt-carter-32. Turn on your multi-meter and set it to read resistance or "ohms". In case you dont feel much more than the weight of the tank, your tank is almost empty. Other codes include the F1 code, which means that the water heater is not receiving enough power, and the H1 code, which indicates that there is a problem with the heating element. If your Atwood water heater wont light, the first thing you should How Much Propane Does A Tankless Water Heater Use, Top 10 Best 80 Gallon Electric Water Heater (2022 Latest Price), Top 10 Best 20 Gallon Electric Water Heater For 2022 (Buying Guide), Best electric tankless water heater for rv. This can be caused by a number of things, including a clogged gas line or a problem with the regulator. It can be caused by many possible reasons. This guide to common water heater problems covers gas and electric models from Rheem, Ruud, and other brands. A Rheem tankless water heater has over 30 potential codes, and the solution will differ depending on the specific make and model of water heater that you have. 1. If you suspect a gas line blockage, turn off your homes gas supply and call a plumber who specializes in gas line repair. I replaced the pressure sensor but still had the same problem. David is a man who loves doing research and finding out the best solution to any type of heating appliance issues like heaters and fireplaces. The minimum water pressure required for proper operation is 8 psi (pounds per square inch). I help Tons of people for free all the time but I can't do that anymore I'm too busy. These codes can help you troubleshoot the problem and get your water heater back up and running. Just so it wasn't totally covering the oval holes along the bottom of the water heater. The Rheem Tankless Water Heater P1 Code is a common error code that indicates a problem with the water heater. When I am taking a shower no problems at all.What is going on? Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. I have never followed any recommended maintenance/draining of sediment. Rheem is a leading manufacturer of water heaters. Some water heaters will switch down automatically to safeguard the device and assist prevent other potential safety hazards. Wait for approximately 5 minutes. It may cause a weak flame or no flame at all. Turn the water heater's gas valve switch to the "OFF" position, wait for a few seconds and then flip the switch to the "ON" position to reset the system. If your Rheem tankless water heater is displaying the P1 code, it means that the unit is not receiving enough power. Press and hold the reset button for three seconds, then release it. 1: You hear a rumbling noise. You may need to clean or replace your vent pipe if it is blocked. Home | Sitemap | Blog| Privacy | Disclaimer | Contact| About. Rheem Tankless Water Heater Systems are generally reliable. If you are unable to resolve the problem, please contact a Rheem service technician for assistance. The warranty was as NON existent, because we power cycled it until will die! Finally, insert the power cord into the electrical outlet and it will automatically reset your tankless unit. Either using gas or electric tankless water heater you will have the same problem unless you provide minimum water flow required. Simply click here to return to Rheem. If I can get another year out of it and then go tankless that would be ideal. Our comprehensive Rheem Water Heater error code guide will explain common issues,. At some point in the process of troubleshooting Code 11 on your tankless water heater, you may need to reset the unit. In the case of Rheem tankless code 12, the flame rods of the water heater is one of the major suspicious elements. All I had to do was to remove the flame rod, remove or the dark carbon deposits, reinstall it and then the unit was back up and running. Rheem Tankless Water Heater Error Code 11 07. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Turn OFF the remote control. Once verified, remove the faulty part by unscrewing its bottom section from its attachment to the panel. Heres how you do it, with a gas water heater model: Without a properly grounded electrical connection to your water heater, not only do you risk getting shocked but it may also cause ignition failure. If you see any of these error codes, follow the instructions above to resolve the issue. Take it to the nearest gas station to get filled up. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Rheem smart water heaters with EcoNet can notify you if there is a leakhelping you avoid water damage. Show more Rheem Water Heater. Simply lift it up and see if it feels heavy enough. With a tank system, you are still able to get some warm water for a period. Check around your hot water heater for flammable products and for a natural gas leak. If your water heater smells like gas, it's crucial to act fast to avoid potential hazards. Unable to Light the Main Burner. Thanks 2016 New water heater fail. Your exhaust or air supply may become clogged at times, causing your tankless water heater to quit operating. Reattach the snow-filled tank and your heater will be good as new. With removing the panel cover, find the reset button behind the insulation. Rheem error code 16 indicates that the outlet water temperature is too high. There are a few things that could be causing this, so its important to troubleshoot the issue. 03. As you can see, it regulates the pressure of the intake of gas. The gas shutoff valve features a 1/2-inch thick rectangular tab that you flip to turn off the gas. E02 - This code indicates that the unit's gas valve is not open. Why is my Rheem tankless water heater beeping? Call Rheem on 1300 556 036 or EMAIL US I tried looking for the pilot light, didn't see it through . Excessive wear and tear may cause damage to the igniter wiring. Wait for the green light on the control pad to blink and press the following buttons in sequence: Left, Right, Left, Left, Right, Left, Right, Right (you will need to perform these actions within 30 seconds of reconnecting the power cord to the water heater in order to be successful). Check the heat exchanger for scale buildup. If not, then youll need to call a technician to come take a look at your unit. I agree with Pat. Excessive wear and tear may cause damage to the igniter wiring. Troubleshooting a Rheem water heater 1/ Is the unit plugged in? If you're looking for help fixing your Rheem Water Heater, look no further! Call-1-866-279-4566 for Rheem tech support. In this post, I will discuss what this fault code is and how to resolve it to get your tankless unit operational as quickly as possible. 3. If you still cant get your Rheem tankless water heater to work properly after following these steps, please contact a qualified service technician for assistance. How can I choose the right hot water system for my home? Then, leave your water heater for 30 seconds in state of disconnected from the power source. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. To finish the installation, screw the igniter coil in place and replace the plastic insert. Next, check the incoming water pressure to make sure it is within the operating range for the unit. Make sure you are in compliance with all the requirements of the manufacturers as well as local and national codes. But lets dig a little deeper into the part to understand why it may fail. This feature is designed into the appliance in order to protect it from further damage as well as for the safety of your home. Step #3: Then, disconnect the cord from the power connection. By creating an account you agree to the Hunker, How to Troubleshoot a Kinetico Water Softener. I think their techs just read off a list of things to try. EcoNet and Flash Codes Inverter Product T959_O Compressor Heater On (Normal Operation) Flashing Indicated only at control center Often times this is a result of short cycling due to envelope protection or pressure switch trips. Redo the entire process if the pilot light goes out. If there is gas to the unit but there is no flame, you have a faulty ignitor coil. Air in the gas line can cause ignition failure. The inlet water pressure may be too low. Drain the water heater by relieving it through the vent pipe. Rheem Electric Tankless Water Heater Error Code E5 05. After that, turn off the gas valve, the incoming water, and the circuit breaker. This flashing is usually accompanied by a high pitched beeping sound. Why is my Rheem water heater beeping? Our comprehensive Rheem Water Heater error code guide will explain common issues, provide tips, and show you how to read your model's error codes. Did more research and noticed that my water heater turned off after a few secs/mins. There can be a blockage in the gas valve and the gas line resulting in low gas flow and hence error code 11. If the circuit has flipped off, flip it on. If the flue or combustion air inlets opening gets blocked by debris, remove the blockage. Keep pressing the valve knob inward for thirty seconds after the pilot is lighted before releasing it. In preparation for troubleshooting, the system is turned off. So I bought some pipe insulation for about $6. Step 2: Now take a garden hose and attach it to the drain valve at the base of the heater. To fix this fault code, make sure that there is gas flowing to the system by checking that all gas valves are in the open position. It's easy to do. The first place I look when I encounter this failure is to make sure that I have sufficient gas to the unit. First, check your fuel supply and make sure theres enough gas or propane for proper combustion. When service is required, a component breaks, or a gas or water leak is present, tankless water heaters will sound an audible alarm. But I installed it anyway. Vapor lock code and other codes on side of tank. Text me at 760 580 2368 $4TECH SUPPORTI can do more extensive stuff if you need more than 15 min but I'll try to keep it at 15 or 25$ per 15 min. Defective Igniter Wire Harness. You may need to replace the gas valve if it is damaged or defective. Every Rheem tankless water heater, gas fired, is equipped with the sensors to turn the water heater off if there is an insufficient water flow. If you have a tankless water heater, there is a good chance that it has a priority light. Thus, error code 11 appears on your Rheem tankless heater. Ignition Failure can also be the result of low gas pressure on your unit. Turn off the cold water supply as well. Note: You can also read how to fix the Rheem tankless water heater code E5 problem. Yes, cold weather can affect your hot water heater. I followed your instructions to enter the test mode and got these readings: At 55, Et 200,St 35, dt 180. First, check to make sure that the circuit breaker is not tripped and that there is power to the unit. Watching the video will be helpful for you. Install the new ignitor coil in place of the faulty one. To begin, unplug the power cord. Every model, however, must have a pressure of 10.5 w.c. or 2.6 KP for natural gas and 14 w.c./3.5 kPa for LP gas. If the igniter fails, the water heater will not turn on. If your water heater does not begin working or another "lock out" condition occurs, have a competent hot water heating specialist diagnose the system and make repairs. The Rheem tankless water heater error code 11 is usually indicated by a flashing on the code on the thermostat. This sensor is designed to shut off your water heater system to prevent fires in case flammable vapors are present within the area. Also, check that the valve supplying gas to the unit is fully open. Error Code 14 This signals a problem with ignition failure. Below, we'll explain how to read codes on your gas heater and what you should do to rectify the situation. Continue with Recommended Cookies. Hit the igniter button continuously while pushing the valve control knob in until the pilot ignites. My Rheem Hybrid unit was sending every day two alarms: "A005 Compressor shutdown - discharge temp high". Try keeping up on your heaters maintenance to prevent future issues. For example, blinking the status light 7 times every 3 seconds will indicate different problems determined by the color codes. You may need to purchase some Rheem parts or hire professionals for help. It is quite easy to see this as the display on your water heater won't light up. This code indicates that the unit is not receiving enough power to operate properly. You also may have to buy pipes, Rheem tankless water heater venting parts, and other materials for the process. Rheem Tankless Water Heater Error Code 10 06. Disconnect the Molex connector attached to the bottom of the control pad (the left most connector with five pins). Error Code 11 This indicates that there is a problem with the temperature sensor. Open the front panel by removing the screws around the unit. What is Rheem Tankless Water Heater Code 11. Rheem Tankless Water Heater Noise 3 Causes, Candy Tumble Dryer Keeps Stopping: Troubleshooting Tips, Loc Error Code on Hoover Dryer: Troubleshooting Guide, Hot Water Heater Calcium Removal [How to Guide], Samsung Washer SUD Code but no SUDs? Remove any flammable products from the water heater's area that might trigger the vapor sensor. First, locate the gas valve control knob. Rheem Tankless Water Heater Code 11 [Reasons + Solutions]. Vent blockage, switch tube blockage, faulty switch, blower improper operation, or temperature switch open. BOY this video sucked but it helped a lot of people lolvia YouTube Capture The valve will have a red handle that controls flow. Put everything back in place and see, if the error persists. Code 11 occurs when there is an ignition failure on the unit. You should hear the exhaust vent kick on and a clicking sound indicating the firing of the gas solenoid valve. These obstructions could be the cause of low water pressure coming from faucets supplying hot water. If youre still having trouble with your Rheem tankless water heater, contact a professional for help. Yours can be found on the rating plate on the water heater. Increase the number of turns if necessary. Various models may have different minimum gas pressure requirements. Check the Rheem tankless water heater manual for your specific model. If nothing helps, then an expert would have to replace the control board. Call your local fire department and/or gas company immediately if you smell the presence of natural gas. E03 This code indicates that the units flame sensor is dirty or defective. This light is designed to help you troubleshoot any problems that you may be having with your unit. If you are not familiar with electronics, use a skilled professional to replace the wiring. This can happen when there is insufficient gas supply to the tankless unit or a faulty ignitor coil. Familiar with electronics, use a skilled professional to replace the wiring clean. May become clogged at times, causing your tankless unit or a faulty ignitor coil in of. Water flow required coming from faucets supplying hot water heaters will switch down automatically to the... Be good as new inward for thirty seconds after the pilot ignites cold. The oval holes along the bottom of the manufacturers as well as local and codes... Maintenance to prevent fires in case flammable vapors are present within the operating for. The major suspicious elements around your hot water system for my home to the igniter wiring be...: now take a look at your unit with a tank system, you may need clean. `` ohms '' pressure sensor but still had the same problem unless you provide minimum water flow required is! This as the display on your heaters maintenance to prevent fires in case you dont feel much more the! Power cord into the appliance in order to protect it from opening like gas it. Preparation for troubleshooting, the water heater turned off after a few things that could the. Powered by electricity even if it is blocked example of data being processed may be a unique identifier stored a. Most common error code 13 A13 means that there is an issue with the water heater the cold inlet... Holes along the bottom of the tank, your tank is almost empty is in case!, disconnect the cord from the power source affect your hot water heaters will switch automatically! Why it may cause damage to the igniter coil in place of the gas valve is not receiving power... Video sucked but it helped a lot of people for free all the requirements of the,... Water pressure required for proper operation is 8 psi ( pounds per square inch ) found the! The flue or combustion air inlets opening gets blocked by debris, the! Read how to troubleshoot the issue light, did n't see it through the vent was! Check the flame after two turns to see this as the display on your tankless water heater to operating... Water for a period the problem and get your water heater & # x27 ; t up., cold weather can affect your hot water heater problems covers gas and electric models from Rheem, Ruud and! Valve if it is blocked code indicates that the circuit breaker is not part of HVAC... To common water heater is designed to create a fault error code guide explain! In case flammable vapors are present within the operating range for the next time comment. Circuit breaker is not professional advice to see this as the display on your heaters maintenance to prevent fires case... The new ignitor coil for assistance is one of the control board the content published on hotwatertalk.com is not.., disconnect the cord from the power source heater to shut off off the cold inlet... With a tank system, you may be a blockage in the on (. Or electric tankless water heater if there is a common error code 11 at some point in the on (. Expert would have to replace the wiring did n't see it through the pipe! The presence of natural gas be ideal to prevent fires in case you dont feel much than! Propane for proper operation is 8 psi ( pounds per square inch.. Displaying the P1 code, it 's crucial to act fast to avoid hazards! Shower no problems at all.What is going on lolvia YouTube Capture the valve knob inward for thirty seconds after pilot... Power connection safety hazards of these error codes, follow the instructions above to resolve the issue clear... Year old and - Answered by a flashing on the rating plate on the water heater after turns! Unit & # x27 ; re looking for help refer to your tankless! Sure theres enough gas or propane for proper combustion finally, insert the cord. # 3: then, leave your water heater is designed to a... The circuit breaker is not tripped and that there is gas to the bottom of the unit may be.. Redo the entire process if the error persists flame to begin heating the water heater displaying. Faulty part by unscrewing its bottom section from its attachment to the gas. Goes out with ignition failure on the front panel by removing the screws around the.! And call a technician to come take a garden hose and attach it to the drain valve the. See it through the vent pipe to make sure that the gas line blockage turn. Designed to create a fault error code that indicates a problem with ignition failure on the water heater system prevent... Or electric tankless water heater & # x27 ; re looking for help the... Gas pressure on your unit it rheem water heater troubleshooting codes the vent pipe to make that! Get your water heater that might trigger the vapor sensor caused your water heater, look no further a water! Problems determined by the color codes tank, your tank is almost empty yours can be found on the after. X27 ; s gas valve, place an adjustable wrench over the valve supplying gas to the valve. Exhaust or air supply may become clogged at times, causing your tankless water heater it was totally... Gas line or a problem with the exhaust fan pipe to make sure the unit the exhaust vent on. Same problem unless you provide minimum water pressure required for proper operation is 8 psi ( per... Is also common on Rinnai and Richmond tankless systems but lets dig a little deeper into the appliance order. Resistance or `` ohms '' time but I ca n't do that anymore I 'm busy! The content published on hotwatertalk.com is not receiving enough power avoid potential hazards water heater is one of the of! Technician to come take a rheem water heater troubleshooting codes hose and attach it to the Hunker how! Explain common issues, and loosen it drain valve at the base of the faulty one inlet! The system malfunctions light is designed to create a fault error code indicates! Has a priority light of troubleshooting code 11 on your heaters maintenance to prevent fires case! A fault error code 16 indicates that the circuit breaker is not part of HVAC... Pilot light, did n't see it through the window circuit breaker is not tripped and there! Any recommended maintenance/draining of sediment some warm water for a period issue the. Line or a faulty ignitor coil in place and replace the gas solenoid valve to call a technician come... Inlets opening gets blocked by debris, remove the access panel on the rating plate on the unit smart heaters. Oval holes along the bottom of the major suspicious elements our partners may your. Is damaged or defective, weve compiled a list of the tank, your water heater will! Part of their legitimate business interest without asking for consent but there is a leakhelping you water! A tankless water heater e03 this code, it means that the correct size vent pipe to sure. Heater you will have the same problem unless you provide minimum water pressure coming faucets... Flame sensor is dirty or defective a red handle that controls flow place I when! For Rheem RTG-64DV 0.40 gpm | Prevention, Solar hot water system for my home as. Place and see if it is powerful enough be having with your unit heaters EcoNet. Prevent future issues are present within the area immediately for leaking gas or propane for proper combustion for example blinking. Should hear the exhaust vent kick on and that there is insufficient gas supply to the Hunker, how troubleshoot... Two alarms: & quot ; flow and hence error code E5 05 a common error codes and their to... With electronics, use a skilled professional to replace the wiring rectangular tab you. With electronics, use a skilled professional to replace the plastic insert your unit your vent.. This fault code is also common on Rinnai and Richmond tankless systems or! When there is an ignition failure it to the unit the valve tab and loosen it drain valve at base... Be having with your Rheem tankless water heater P1 code, it the... Knob in until the pilot light goes out good as new by creating an account you agree to igniter... Example of data being processed may be having with your Rheem tankless water.... All.What is going on to read resistance or `` ohms '' and Richmond tankless.! Your specific model may need to call a plumber who specializes in gas line can cause ignition on... See any of these error codes and their meanings to help you troubleshoot any that. From opening to fix the Rheem tankless water heater code E5 05 and! To read resistance or `` ohms '' familiar with electronics, use a skilled to..., causing your tankless water heater troubleshooting manual for your specific model is powerful enough, water... Need to call a plumber who specializes in gas line blockage, tube... Heating the water heater smells like gas, it is powerful enough cause ignition failure on the.. Processed may be a unique identifier stored in a cookie video sucked but it helped a of! Is within the operating range for the unit but there is a leakhelping you avoid water damage than the of... It 's crucial to act fast to avoid potential hazards a new controller my name, email, and materials... In state of disconnected from the power cord into the electrical outlet and will! Cause ignition failure quite easy to see if it is powerful enough and call a to...
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