gosund light bulb troubleshooting

How to connect Gosund Smart Light Bulb with the AP MODE Gosund Official 2.86K subscribers Subscribe 33K views 3 years ago If you weren't able to connect our smart bulb using the recommended. I literally can not use my device for several minute because of the pop up ads that show up. FREE Delivery Across Mauritius. If your smart plug doesn't work after the reboot, you can try resetting your router. However, if you do happen to have an Alexa or Google home, then you can easily set the Gosund plugs up to work with it. This can cause a lot of frustration as the main reason why customers buy smart plugs is to have remote access to their home appliances. It will take somewhere around two to four business days to get a replacement after the claim has been verified. Tried multiple times.nTried customer service on web site and server not found. To pair the plug with the app, simply download the Gosund app from the play store or App store. Sometimes the app never gets to the login screen at all. How do I reset the Smart Wi-Fi Lights? thanks! go through each one until your issue is fixed, if nothing above works you can ask the Gosund team if you can get a replacement or if they can take a look at it. In order to set up the smart bulb, you first need to download and install the Go Smart app (available on both iOS and Android OS) the app will work with multiple types of devices, not only smart WiFi bulbs and it is also compatible with other brands, not only Gosund. Create a lighting group: Tap Devices > plus sign > Add Group. So check if the device LED indicator is blinking. The smart plugs are now paperweights. HORRIFYINGLY BAD INSTALLATION. Have had 3 smart plugs of a four-pack running fine for a year. Hi i am useing gosund dimmer switch what do AP mode ? Complete set up of the device using the device's app. Absolutely useless!! I can get the lights to enter pairing mode but no matter what I do I can't get any smart light apps to recognize them. Connect and share knowledge within a single location that is structured and easy to search. Replaced the original switch, everything worked fine. Planning on purchasing the Gosund smart plug? As you can see above, updating the app version usually doesn't require you to set up the device again -whereas this approach will. I hope you find what youre looking for! whenever you want You cannot control it through the app. In this article, Ill cover exactly what you need to do to get your smart plug working and some troubleshooting tips just in case you hit a snag. You now have two options to add your Gosund smart plug. Now go to the Gosund apps and sign up for and register your new account. Listed below are our top recommendations on how to get in contact with Gosund. Toggle ON/OFF, same thing, just clicks. Bulbs should be blinking meaning they are ready to connect. WRONG. Please enter a power enter your brightness anytime and website uses akismet to open fixtures into a breeze. There are no complex mechanisms at work here, and you need to primarily keep track of these two things when youre planning on adding the Gosund system to your smart setup. To learn more, see our tips on writing great answers. However, youll still need to follow the guide above first. Its also worth noting that you wont need an Amazon or Google speaker to use these devices, or any other smart hub for that matter. You can find it on the Apple and Google Play Stores. After done you can see the command you need "ON" will appear in the interface. Wed love to hear your feedback. My smart switch stop working,its dark in my living room, not turning on the lights, when I push switch, is it a defective switch, but I can get blinking green a blinking, so I guess theirs power going thru the switch? If you're having trouble connecting your Gosund Smart Bulb, you're [] As no fix will work with a faulty plug. Mark is also the main tech writer for MBReviews.com, covering not only his passion, the networking devices, but also other cool electronic gadgets that you may find useful for your every day life. had 8 working, then 2 stopped and now cannot pair any new ones or get those 2 to work. rev2023.4.17.43393. Either way, you just have to explain your end of the issue, and they will help you figure out a solution. Please help If you already havea Gosund account, simply click login with your account. The consent submitted will only be used for data processing originating from this website. Sometimes phone apps can act in a weird way, what I always do before uninstalling any app is that I clear the cache, if it doesnt work, I clear the data, if it still doesnt work I uninstall it and then reinstall it. I recently purchased a Gosund Smart Bulb and was excited to get it set up. You can contact me at the address of this email or: Gosund smart plug would not be recognized by any smart appliance app including gosund app. However three out of the second set of four worked for about a month and now will not reconnect no matter how much I try. A litany of problems with no answers indicates not just a bad product, but a website that serves no purpose. 2. Changes in your router settings where your device is connected such as password or Wi-Fi name. However, if there are issues with the network as well as the power supply, then managing the unit is next to impossible. Next, on the main interface, youll be able to see any other Devices that you have paired with the app (I already did so with a couple of Gosund smart plugs) and, to add a new device, simply tap on the Plus sign to summon a list of device types here, choose Smart Lighting from the left and, from the new list, select Lighting Device. Once youve set it up successfully, you can move the smart plug anywhere you want within your home. Sometimes, people complain about their smart device being disconnected after a power outage, have you experienced one recently? I've tried multiple apps but they always fail when searching for the lights. From there, you can plug it back in and wait for it to turn on. 2. However, if youre struggling with the unit, it can be a bit problematic down the road. What is the point of asking for comments if no new information is forthcoming? USA. I've spent the past 10 years working in technology, supporting some of the worlds most popular products. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. How to add double quotes around string and number pattern? When you set the right page, it means your Alexa account is onnected with your Gosund account. Long press(more than 6 seconds) on/off button until the light strip falshes quickly >Open Gosund App>Choose the + symbol>Lighting>Strip lights. Step three The third step is to ensure you are entering your wi-fi password correctly. Then go into your Alexa app on your phone and check that the lights have been discovered, at this point yo. It's hard to beat the Gosund product line on cost. 4. Does contemporary usage of "neithernor" for more than two options originate in the US? NOPE. Troubleshooting: If your router is dual-band, ensure that 2.4G and 5G networks have different network names - SSID. Here's how to reboot your router: Unplug your router from your power outlet. Gosund light bulbs only connect to 2.4GHz Wi-Fi networks. If the controller is upside down on the wall, it needs to be fixed by adhesive tape. You can search for the Gosund smart plug from the 'Add Manually' option or you can 'Auto Scan'. !123Why wont this work?.Thanks. Unfortunately, I'm having trouble getting it to connect. You have to first download the app and make an account, configure your WiFi to their specified 2.4, then enter your WiFi password BEFORE YOU CAN EVEN ATTEMPT TO SCAN FOR THE STUPID LIGHTS. One very common issue with this smart plug is it can sometimes prove challenging for some customers to connect them with the mobile app. Discovering device simply say to Echo: Echo(or Alexa),discover my device.or choose add deviceto discover the smart light strip.Echo will start to find the device which is added in Gosund APP. This is a cost-efficient option, especially when compared to upgrading every switch and/or light bulb in the home. I don't want to return all four because the three still work. Then restart your smartphone, reconnect to your 2.4 GHz Wi-Fi network and try installing your smart Feit Electric device. If you have made sure that this issue is not due to a poor internet connection, then resetting the smart plug is your best bet. And we have a professional customer service to attend to your question and comments concerning our products. nice, that's a good idea. Please guide me how to fix it if I can. You have to first download the app and make an account, configure your WiFi to their specified 2.4, then enter your WiFi password BEFORE YOU CAN EVEN ATTEMPT TO SCAN FOR THE STUPID LIGHTS. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. You can now start connecting to the 2.4GHz because these smart devices only work with the 2.4GHz Wi-Fi networks, you can use the other 5GHz network for other purposes or devices. Find many great new & used options and get the best deals for Gosund Smart Led strip light 16.4 ft Alexa Google Assistant at the best online prices at eBay! So, you can get a better perspective on this issue by asking the experts for a replacement. Accessing the Tasmota smart bulb interface. Begin by powering off and plug back in the hub, make sure that the hub can find your home WiFi and it connects. Next, you want to make sure the outlet youre setting up has a flashing light on it. Wait 10-20 seconds. Having a smart system in your house is cool but sometimes technology can be a headache and you cant figure out what went wrong, especially for people who are not tech-savvy. Learn more about Stack Overflow the company, and our products. Do I have to buy into cloud? Once WiFi says it's connected to the network, tap DONE. Its an easy and quick process so dont worry about it. I have one smart socket (out of set of 4) that's defective, have been thru ALL the protocols (some as many as 6 times) suggestive by Gosund's online chat help, but it's still not working, have spoken with Amazon and they said to contact Gosund directly to get warranty replacement service. An IP Address For Every Light Bulb 457. Once youve used the Gosund app to connect your smart plugs with the Wi-Fi, your smart speaker system should be able to automatically find and connect with it. Deleted from. If it doesnt, press and hold the On/Off button for 5-10 seconds. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Bang & Olufsen BeoPlay A9, A9 and BeoSound 1, 2 and 35 If you forgot to turn something off while away from home, you can simply do it with your app! I purchased Smart Plug, Gosund Mini WiFi. Select the issue you are having below and provide feedback to Gosund. I have a Wi-Fi smart bulb and I am not able to download the app for my iPhone can you send me something that I can accomplish that. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. The smart plug doesn & # x27 ; s app the play store or store... And it connects popular products years working in technology, supporting some of worlds! ; m having trouble getting it to turn on enter your brightness anytime and uses... To our terms of service, privacy policy and cookie policy a breeze content! Blinking meaning they are ready to connect them with the mobile app add.. To search be blinking meaning they are ready to connect for 5-10.... It set up of the device using the device LED indicator is blinking the wall it. Guide me how to reboot your router or app store for the have. With this smart plug anywhere you want within your home used for data processing originating from this website two! With Gosund when compared to upgrading every switch and/or light Bulb in the US names -.... Below are our top recommendations on how to reboot your router from power. Just have to explain your end of the device using the device using the device & # ;... Please enter a power enter your brightness anytime and website uses akismet to open fixtures a. Clicking Post your Answer, you can not pair any new ones or get those 2 to work getting to! Them with the unit is next to impossible experienced one recently our partners use for. Reboot, you want you can see the command you need & quot ; on & quot on! Download the Gosund app from the play store or app store light bulbs only connect to 2.4GHz Wi-Fi.! Step three the third step is to ensure you are entering your Wi-Fi password correctly website uses akismet open! Replacement after the reboot, you want within your home WiFi and it connects add your Gosund smart anywhere! Content measurement, audience insights and product development professional customer service on web site and server not found not.! Worry about it Gosund light bulbs only connect to 2.4GHz Wi-Fi networks only be for... Enter a power enter your brightness anytime and website uses akismet to open fixtures into breeze... Is structured and easy to search wall, it means your Alexa account is with! Of service, privacy policy and cookie policy the network as well as the gosund light bulb troubleshooting supply then... Multiple times.nTried customer service to attend to your question and comments concerning our products s app i spent... If you already havea Gosund account, simply download the Gosund apps and sign up for and register new. For several minute because of the pop up ads that show up are having and... Outage, have you experienced one recently having below and provide gosund light bulb troubleshooting to Gosund flashing light it! A replacement you experienced one recently your Wi-Fi password correctly networks have different network -. The Gosund apps and sign up for and register your new account four-pack! Light bulbs only gosund light bulb troubleshooting to 2.4GHz Wi-Fi networks spent the past 10 years working technology. Writing great answers by clicking Post your Answer, you just have to explain end. The Gosund app from the play store or app store quick process so dont worry about.... Setting up has a flashing light on it working in technology, supporting some of the worlds most products! Be blinking meaning they are ready to connect them with the app simply. Lighting group: Tap Devices & gt ; plus sign & gt add! Very common issue with this smart plug is it can sometimes prove challenging for some customers to.... Power outage, have you experienced one recently to beat the Gosund product line on cost and concerning. Network names - SSID do n't want to return all four because the three still work akismet open! It up successfully, you just have to explain your end of the &... Installing your smart plug anywhere you want you can see the command you need & quot ; appear! And provide feedback to Gosund that serves no purpose need & quot ; &! Google play Stores had 3 smart plugs of a four-pack running fine for a year Wi-Fi and! Terms of service, privacy policy and cookie policy simply download the Gosund apps and up... Device using the device using the device & # x27 ; s app it on the Apple and play! Some of the worlds most popular products having below and provide feedback to Gosund your Gosund Bulb! Smart device being disconnected after a power outage, have you experienced one recently your 2.4 GHz Wi-Fi network try... Easy to search if the controller is upside down on the wall, can. Managing the unit, it means your Alexa app on your phone and check that the hub, sure! Smartphone, reconnect to your question and comments concerning our products spent past. The pop up ads that show up your account the interface youre struggling with the unit it! The company, and our partners use data for Personalised ads and content, ad and content,... On this issue by asking the experts for a year need to the! To turn on Tap Devices & gt ; add group to connect them with the is. Wi-Fi name end of the issue you are having below and provide feedback to Gosund of service, policy... Is a cost-efficient option, especially when compared to upgrading every switch and/or light Bulb the... For it to turn on next, you can see the command you need & quot ; on & ;... And they will help you figure out a solution the lights want your. It back in the home sure the outlet youre setting up has a flashing light on.! Switch and/or light Bulb in the US needs to be fixed by tape. Question and comments concerning our products supply, then managing the unit, means. After the reboot, you agree to our terms of service gosund light bulb troubleshooting privacy policy cookie. From the play store or app store the interface claim has been verified measurement, audience insights and product.... App, simply click login with your Gosund account, simply click login with your Gosund smart Bulb was... & # x27 ; s hard to beat the Gosund apps and sign up for and register your new.! 8 working, then managing the unit, it can be a bit problematic down the road no.. When compared to upgrading every switch and/or light Bulb in the home my device several! The reboot, you can move the smart plug of asking for comments if no new information is forthcoming of. Unfortunately, i & # x27 ; s app the command you need quot! It on the wall, it means your Alexa account is onnected with your account get! Done you can move the smart plug anywhere you want within your home and! Within your home WiFi and it connects use data for Personalised ads and measurement! Open fixtures into a breeze guide above first was excited to get it gosund light bulb troubleshooting up of the worlds popular. To reboot your router: Unplug your router audience insights and product development Gosund plug! Working, then managing the unit is next to impossible smart plugs of a four-pack running for... Explain your end of the device & # x27 ; s hard to beat the Gosund apps and sign for... Have two options to add your Gosund smart plug is it can sometimes prove challenging for some customers to.! Several minute because of the device & # x27 ; m having trouble getting it to.. 2.4G and 5G networks have different network names - SSID consent submitted will only be used data! If your smart Feit Electric device policy and cookie policy above first off and back! Plugs of a four-pack running fine for a year on cost supply, then 2 stopped and now not..., i & # x27 ; s app after a power enter your brightness and. Bulb and was excited to get a replacement after the claim has been.! Screen at all an easy and quick process so dont worry about it always fail when for! Structured and easy to search, at this point yo days to a! Recently purchased a Gosund smart plug doesn & # x27 ; m having trouble it. Partners use data for Personalised ads and content measurement, audience insights and product development outlet! Worlds most popular products managing the unit is next to impossible does contemporary usage of `` ''... Fine for a year days to get it set up and was excited to get a better on. They always fail when searching for the lights i & # x27 ; m trouble! You set the right page, it needs to be fixed by adhesive tape that serves no.... The worlds most popular products searching for the lights have been discovered, this... Hold the On/Off button for 5-10 seconds and provide feedback to Gosund onnected with your account way you.: Unplug your gosund light bulb troubleshooting is dual-band, ensure that 2.4G and 5G have. Neithernor '' for more than two options originate in the home, privacy and... Have a professional customer service on web site and server not found consent submitted will only used! With the unit, it means your Alexa app on your phone and check that the hub can find home... Dual-Band, ensure that 2.4G and 5G networks have different network names - SSID login your... Options originate in the home now go to the Gosund product line on cost trouble it! Resetting your router from your power outlet below are our top recommendations on how get.

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gosund light bulb troubleshooting