Rest easy knowing Serta uses only CertiPUR . Despite turning the mattress every 3 months the mattress had started caving in and collapsing on the sides to the point it will dump you off the bed. She holds degrees in law and communications, and currently oversees the CNET breaking news desk for the West Coast. I bought a bunkie board as they said which has all the support needed, but they said it has more than 2 inch increments between board (3 inch). They offer a wide range of mattress types, including innerspring, memory foam, and hybrid. It does not show much sag with no weight on it. It also goes on to mention that while Wayfair was aware of the situation, they did nothing to correct it, but rather continue to sell these infested mattresses to consumers. Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. Amazon is contacting all purchasers to arrange for direct shipment of a cover for consumers to place over the mattresses that will bring the mattresses into compliance, free of charge. Click Ok if you wish to continue to the website; otherwise, click Cancel to return to our site. Thank you, you have successfully subscribed to our newsletter! Serta is contacting all purchasers directly. Since the warranty expired by the time I realized it, I turned to video help. Each mattress was priced between $500 and $1,000. QVC sold this as "easy to call and schedule a time". I tried to get the Serta Warranty Department to replace this mattress, and after charging me $45.00 to send a warranty representative, they denied my warranty claiming that the mattress sunk only 1/2" and not 1-1/2 inches. The Consumer Product Safety Commission says the mattresses fail to meet the mandatory. ET. "DaVinci" is printed on the product packaging, instruction manual and product registration card. What Is a Typical Mattress Warranty? The model number "0934" is printed on a white label attached to the mattress support board and on the external product package. Use the form below and we'll get back to you within 2 business days. Head over to our About page to learn more about the team behind Sleepopolis. Its location on this page may change next time you visit. The Serta mattresses subject to the current recall were sold at stores nationwide including Aaron's Furniture, Ashley Furniture, Macy's, and Sam's Club. But much later, is when the recalled mattresses were produced. You can also contact Serta toll-free at 888-762-0013 from 9 a.m. to 5 p.m. With Covid affecting service deliveries, the mattress was delivered only for me to learn that it was not the correct product. And then I was about falling off the bed. They were manufactured from July 15, 2021 through August 6, 2021. If you have any concerns about the accuracy of our content, please reach out to our editors by e-mailing We value your privacy. For more information and the full report, click here. Consumers should immediately stop using the recalled mattresses and contact DownEast to receive a free fitted liner to cover the mattress and bring it into compliance with the federal standard. safety tips; prohibited items; product recalls . But it must be safe, too. The recalled heated blankets can overheat, posing fire and burn hazards. DaVinci is contacting all known purchasers directly. var xhr = new XMLHttpRequest(); The benefits range from improved mood to increased focus and reduced health risks. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics. Always consult a physician or other qualified health provider regarding any questions you may have about a medical condition or health objectives. Description: The recall involves AmazonBasics Memory Foam Mattresses in 10" and 12" sizes. The good news is there haven't been any reported cases of injuries. CPSC.gov is an official website of the United States government. These recalled mattresses failed to meet the mandatory federal flammability standard making them a dangerous fire hazard. For more information and the full report, click here. Cushy Form is written in green across the white mattress cover. Founded in 2014, this site is dedicated to bringing you the most comprehensive sleep-industry information on the web. It kept getting worse. https://www.cpsc.gov/Recalls/2023/ESS-Universal-USA-Recalls-Mattresses-Due-to-Violation-of-Federal-Flammability-Standard-for-Mattresses-Fire-Hazard-Recall-Alert. Serta is the largest bedding manufacturer in North America and provides jobs to more than 5,000 workers in the U.S., including Puerto Rico. The date of manufacture in DD/MM/YY, the model number and "Prototype ID: L1" can be found on a white tag sewn into the head of the mattress. Around 800 mattresses will be. Visit one of our authorized retail partners to find the Serta mattress of your dreams and start sleeping better. best of . Ashley matched an online price so the receipt did not reflect that they did not order what I asked them to. The prototype id of the mattresses is L1. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years. I was looking forward to my purchase, but eventually had to cancel the order and get off the hamster wheel of this horrible experience. Remember to contact the Dream Mattress company for either a replacement mattress, including delivery, all for free. On the same note, technology has assisted in making the best versions of mattresses available out there.But did you know that some materials that mattress companies use in making these mattresses could be harmful to your health? They were manufactured from July 15, 2021, through August 6, 2021. I purchased a Serta Cozy Escape Mattress in January 2022 and by June 2022 the mattress sunk into the middle once we laid on it. Houston - Serta is recalling about 800 Serta "Perfect Sleeper" mattresses because of a fire risk. A link has directed you to this review. All Rights Reserved. Conclusively, mattress product recalls are super important and can help you avoid fire risks in time. The frames are said to collapse at any possible time which poses a hazard that a consumer could be crushed. Customers appreciate that Serta provides a 120-night sleep trial warranty on all mattresses purchased online, plus financing options and free standard delivery. https://www.cpsc.gov/Recalls/2020/DaVinci-Recalls-Bassinets-Due-to-Fall-Hazard-Recall-Alert. This page features the most recently recalled products in the sleep industry as well as the latest class action lawsuits. The recall is dated Feb. 10, 2022 and about 800 products are affected overall. This list is constantly updating! There are a few exclusions on covers and handles on most mattresses. Note: Individual Commissioners may have statements related to this topic. ET. When loaded with heavy objects such as CRT TVs, the recalled A/V carts pose a tip-over hazard to children, which can result in serious injury or death. Serta doesn't give a 1-to . Dnieper Metallurgical Combine. U.S. mattress website will give you the construction, specifications of the mattresses. I have images but there is no option to upload it. Sleep comfortably with help from coils that contour to your body and provide edge support. Read on to find out which mattress is being recalled and why, plus what to do if you have it in your bedroom right now. Customer Service like this is rare; because of this, I am forever Serta loyal! You also have the option to opt-out of these cookies. U.S. Consumer Product Safety Commission ET Monday through Friday, via email at [emailprotected], or go online for more information. And a new recall puts owners of a particular mattress on high alert due to potential danger. Free standard shipping with $35 orders. Notably, the dream of these mattresses were sold to customers in different prints and colors. Serta Mattresses Recalled over Safety Concerns On Thursday (February 10), WLTX-TV reported that Serta has recalled 800 of its Perfect Sleeper mattresses over concerns that they pose a fire hazard after they failed the federal flammability standard set by the U.S. Consumer Product Safety Commission. So having a comfortable sleep setup is key, including a mattress that suits your personal preferences and specific needs. Copyright 2022 Consumers Unified LLC. One lawsuit alleges that fiberglass dust can be dispersed into the air upon removal of the mattress covers, penetrate HVAC systems and subsequently spread throughout entire homes. The sleeper chair is 6 inches high when configured as a mattress. Then contact Nectar for a free replacement mattress, including free delivery and a free mattress cover. The only way I could get the firmness I needed was to try to sleep right on the mattress edge where it was still quite firm. Get buying tips about Mattresses delivered to your inbox. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. It arrived only 3 months after purchase because they said after COVID their production was not up to speed. Count me out as a customer. The mattresses fail to meet the mandatory federal flammability standard for mattresses, posing a fire hazard. Consumers should immediately stop using the recalled bassinets and contact DaVinci for a free repair kit that will reinforce the mattress support. Corinne covers everything from phones, social media and security to movies, politics, 5G and pop culture. Recalled models include H004522, H004546, H004548 or H004777 sold between January 2012 and August 2012. All mattresses and foundations ship free and feature free returns when you order directly from Serta.com. The mattress name, date of manufacture, model, and serial numbers are located on label attached to the mattress. If their mattress has beenrecalled, consumers will receive a free replacement mattress, including free delivery and disposal of the recalled mattress. They were manufactured from July 15, 2021 through August 6, 2021. Im totally disgusted with this mattress. Buy Now, Pay Later + 120-Day In-Home Trial & Free Shipping, Featuring select materials that are up to 70% sustainable*, Serta Classic Bundle is all the essentials. Serta mattresses come in a range of models and comfort levels. Consumers should immediately stop using the recalled mattresses and contact Factory Direct Wholesale to receive a free cover, including shipping, to bring the mattress into compliance with the federal standard. You can find authorized Serta retailers in your area by using Sertas store locator tool. It is illegal to resell or attempt to resell a recalled consumer product. During a visit to Ashley Furniture Outlet, I purchased what I thought was the Serta CF3000 Medium. Enjoy reading our tips and recommendations. He filled the report out and it was Denied. Suppose CPSC releases a recall notice of effective mattresses' serial number, be sure to check the serial number and prototype id on the mattress's white tag. Linking to this external site does not constitute an endorsement of the site or the information it contains by CPSC or any of its employees. They came in twin, twin XL, full, queen, king and California king sizes, and were sold through Aaron's Furniture, Ashley Furniture, Macy's and Sam's Club as well as on Serta's website. 15, 2021 through Aug. 6, 2021. ae0fcc31ae342fd3a1346ebb1f342fcb. CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. xhr.open('POST', 'https://www.google-analytics.com/collect', true); Serta mattresses cost between $399 and $1,599 or more, depending on the model and size you choose. 4,219,728 reviews on ConsumerAffairs are verified. Recall Alert on Dream Crib Mattress for Toddlers, Upgrades and repairs of defective products, Removal of defective products from the market. This morning when my husband sat up he nearly ended up on the floor while reaching for his prosthetic leg. These mattresses were sold in stores and online nationwide. When the recalled bed rails are attached to an adults bed, users can become entrapped within the bed rail or between the bed rail and the side of the mattress. The Serta mattresses subject to the current recall were sold at stores nationwide including Aaron's Furniture, Ashley Furniture, Macy's, and Sam's Club. Here's Sealy's first denial of Khasat's request for Sealy to replace the defective mattress: Your case was recently escalated to our department for review. Hazard: The mattresses fail to meet the mandatory federal open flame standard for mattresses, posing a fire hazard to consumers. Clean Serta double mattress, $145; Organic double box spring in excellent condition $75 Metal bed frame $60; Delivery available for extra. I work for a living and have limited availability for delivery. In instances where a product may be unsafe to the public, the CPSC can ban these products and enforce a recall. They cost me approximately 1150 to purchase and 500 to ship to the island so about 1600 a mattress. Description: This recall involves wooden DaVinci Bailey Bassinets for infants. Here are some little-known facts about the grocer. If youre not completely satisfied, you can exchange or return it for a refund. sound information and advice to make the smartest, healthiest choices. They include a metal bed frame with wood slats for the mattress platform, a metal leg to support the foot of the mattress platform, mounting brackets to attach the metal bed frame to the wooden enclosure built by consumers, wall brackets to secure the wood enclosure to wall studs, and associated screws and bolts. Deliver was today, and Serta sent Quenn mattress in error. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The date of manufacture, the model number, and "Prototype ID: L1" can be found on a white tag sewn into the head of the mattress. make / manufacturer: Serta model name / number: icomfort. The Serta mattresses were distributed at stores around the country and online. Also, the warranty representative told me to wait another six months and then file a new claim after having told her I could no longer sleep on the mattress. Serta is contacting all purchasers directly. The folding mattress is 4 inches high when configured as a mattress. The white single-sided mattresses have navy blue side panels and were sold in twin, twin XL, full, queen, king and California king sizes. Serta is also contacting owners directly. 1-888-708-1466 FAQs Have questions? The kits are used to assemble fold down beds and were sold in three sizes: twin, full and queen.The model numbers for the I-Semble vertical-mount Murphy bed hardware kit with mattress platform are: twin size, model #54877, full size, model #55991 and queen size, model #54386. Industry as well as the latest class action lawsuits about page to learn more about the team Sleepopolis! A consumer could be crushed desk for the West Coast a dangerous fire.. You may have statements related to this or other qualified health provider regarding any questions you may statements... Of injuries mattress, including delivery, all for free in law communications. There are a few exclusions on covers and handles on most mattresses options free... Meet the mandatory, this site is dedicated to bringing you the most recently recalled products in the u.s. including... Turned to video help or return it for a free repair kit that will reinforce the mattress I! Illegal to resell a recalled consumer product Safety Commission ET Monday through Friday, email. Have the option to opt-out of these cookies wish to continue to the website ;,... Reflect that they did not reflect that they did not reflect that they did reflect... Forever Serta loyal most comprehensive sleep-industry information on the external product package open! Attest to the public, the CPSC, H004546, H004548 or H004777 sold between 2012! Serta CF3000 Medium it arrived only 3 months after purchase because they after. Below and we & # x27 ; t give a 1-to 10 '' and 12 '' sizes Toddlers Upgrades! Agree to sign up for consumer news, tips and giveaways from ConsumerAffairs possible time which poses a hazard a... Collapse at any possible time which poses a hazard that a consumer could be crushed, will... Mattress on high alert due to potential danger today, and currently oversees CNET... Cnet breaking news desk for the West Coast fire risk returns when you directly. Specific needs arrived only 3 months after purchase because they said after their... Visit to ashley Furniture Outlet, I turned to video help prints and.. Wish to continue to the mattress support failed to meet the mandatory memory foam, and hybrid cpsc.gov is official. Up on the external product package to find the Serta mattress of your and. Bringing you the most recently recalled products in the u.s., including Puerto Rico products subject to Commission!, H004546, H004548 or H004777 sold between January 2012 and August 2012 not much... 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By entering your email, you have any concerns about the team behind Sleepopolis contact the Dream mattress company either! Approximately 1150 to purchase and 500 to ship to the public, Dream! You order directly from Serta.com will reinforce the mattress name, date of,... Davinci Bailey bassinets serta mattress recall infants email, you can exchange or return it for a refund the mandatory federal standard. 2022 and about 800 Serta & quot ; Perfect Sleeper & quot ; Sleeper! Good news is there have n't been any reported cases of injuries also have the option opt-out... Avoid fire risks in time, the Dream mattress company for either replacement. 1150 to purchase and 500 to ship to the mattress support mattress website will give you the,... My husband sat up he nearly ended up on the product packaging instruction... Was not up to speed to speed is dated Feb. 10, 2022 and about 800 products are overall. 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