So find that on your ice maker. How to Fix an Ice Maker in a Samsung Refrigerator. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any- https://www.samsung.com/us/support/troubleshooting/TSG01207806/, https://twitter.com/messages/compose?recipient_id=18768513, https://www.samsung.com/us/support/service/. If the door is left open for too long, the top internal LED will blink. When a Samsung ice maker is not filling with water, it is usually because there is a frozen, or clogged water line, a missing filter, or the ice maker needs to be reset. Another chime should sound when the test is done. Here is a video showing one of the ways to fix a Samsung ice maker that is not working. Replace such a component if there is any. If not full, block the receiver with your hand and see if the status changes to Full. Installation Most cooling concerns can ) in. Many customers have turned to a Facebook group called Samsung Refrigerator Recall U.S.A. Now. It has more than 95,000 members. Ft. French Door Refrigerator: 323: . It's working fine so far, except for a small issue with the ice maker. 09:54 AM Ft. French Door With Filtered Ice Maker: 417: RF260BEAESG/AA: 25.5 Cu. * For Samsung Supplies information go to: * For S.T.A.R. Level the refrigerator using the special screws (levelers) on the front legs. Its a 2017 model refrigerator so its only four-and-a-half years old, and weve already had the ice maker replaced three times, she said. Samsung refrigerator, everything works fine, but the ice maker is not working. 12-12-2021 At this time, there has not been a recall issued on the refrigerators. 2023 Cox Media Group. If there is no continuity in any of the switches, replace it as soon as possible. But if it does not change and there is no continuity, the thermistor is probably damaged. Many Samsung fridge models have the icon Ice Off. Consult your users manual on how to do this. You will have to turn off the water supply and check the line. The second link will take you to step by step instructions on how to reset the ice maker. In fact, it leaked during her recent interview with Action 9 investigator Jason Stoogenke. The most common reasons for a Samsung fridge that's not cooling properly is that it's too close to a wall, in demo mode, has a faulty door seal, a faulty thermostat, or simply needs to be reset. This is normal. - Contact the store where you purchased the refrigerator. Please take our brief survey. in, It is under the front, very small button, use camera phone to see it. 04:39 PM Now five (5) year old Samsung Refrig (Model RF28HDEDBSR/AA) icemaker has been a problem since day one. Mon - Fri: 8AM - 12AM (EST) / Sat - Sun: 9AM - 11PM (EST) The ice maker is making ice cubes that are too small Ice cubes that are hollow or too small can usually be traced back to two main factors: water flow and temperature settings in the refrigerator or freezer compartments. No need for expensive in-home service calls. I have tried all combinations and it will not go into diagnostic mode. It's been replaced by company I purchased it from, but the new ice maker they installed does the same thing. But if it is slower or faster, adjust the pressure. Endeavor to clean them regularly, at least once every 6 months. Samsung Refrigerator RS25H5111 Ice Master Ice Bin Container DA97-14263B. I've played with the switch, unplugged, etc but so far it's staying on. Samsung RF28M9580SG/AA-00 bottom-mount refrigerator parts - manufacturer-approved parts for a proper fit every time! If there is no continuity in the windings, replace it. . After about 2 minutes, plug it back in or turn on the circuit breaker and try again. Did not fix the problem. We should all demand a replacement refrig. Turn on the water supply again. Click here to use the chat box on this page to speak with a verified appliance technician right away. Samsung 4-Door Flex with Family Hub 27.9-cu ft 4-Door French Door Refrigerator with Ice Maker . best of . The Samsung Ice Maker is well known for not working. (Last edited Having the same problem with Samsung ice maker freezing up not making ice. Not leveling the refrigerator can cause damage to the refrigerator or physical injury. The filter light icon was on, so I replaced the filter. 01-04-2021 My SamsungRF28HDEDBSR refrigerator ice maker freezes over, and the ice gets stuck when trying to make ice. If the ice maker of your Samsung refrigerator wont work after you reset it, consult your owners manual for steps to get it working again. As an alternative, chat with any of our appliance technicians who are available to give expert and professional advice, no matter the appliance problem. Both sides may be close to deal on Samsung ice maker lawsuit. Ice maker assembly DA97-15217D contains the complete ice maker and housing. Both have so many problems. 04:32 PM Contact Samsung and request service from any of their service agents. Using a hair dryer, melt the ice to allow water to flow into the ice tray as it should.Well everyone, I hope you enjoyed today's quick video how to fix ice maker not working on Samsung refrigerator as well as ice maker not making ice. Change the Water Filter quote: How much does it cost to fix the ice maker on a Samsung French door refrigerator? Look for the Reset Button. Double-check that the lever is pushed down and/or the ice maker is switched on. Bragg is not the only person complaining. There's a lot of different causes though, and they're all covered in this article below. confirmation Chime bell at end. What are my options for my refrigerator that isn't even two years old and the ice maker has been messed up since we got it. Warning: The sessions directory does not exist: . If the door is left open for too long, the top internal LED will blink. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. 01-03-2021 ) in. Use a pointy object to dislodge the ice from the line if there is any. This video will work with:KitchenAid.LG.Frigidaire.Whirlpool.Samsung.GE Applia. Product Description: Genuine Original Equipment Manufacturer (OEM) parts! For energy efficiency, keep all shelves, drawers, and baskets in their original positions. This guide will walk you through inspecting the gasket, roller bars, and how you should store your food. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product. I am sorry to hear about this. The fact that Samsung isn't reaching out to fix a problem that they know exists really irks me. Picture Information. Please feel free to reach out to us directly via one of the following options and with a link to our thread along with your full model and serial number. 01-16-2021 1-800-269-2609 24/7. So ensure you check all the other parts of the fridge before settling on any of the boards. by Adjust it accordingly if it is not, otherwise the ice maker wont work. (Last edited If you close a door forcefully, the other door may open. It may not display this or other websites correctly. ) in. 01:52 PM (Last edited (before outage, was bottom ice maker was fine.). While testing it, the resistance should change as the temperature in the fridge changes. Therefore, remove the filter and test the pressure. So far it's ok with dispensing water / ice, but now the little white spot light that goes on when pressing the lever is on and won't go off. Adjust the water pressure to accommodate the valve. If it is on the underside, there is no line of sight to it, and I can't feel it. Check the water pressure. During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. 133K views 1 year ago How to fix your fridge or fridge freezer In this video, Mat shows you how to test and reset the ice maker on your Samsung American style fridge freezer. This ice maker assembly (part number DA97-15217D) is for refrigerators. $150.00 + shipping. This article details how to fix this problem quickly and easily.Photo Credit: Walmart.com. Move your refrigerator to access the water line. It's cable. Adjust it if it is and check the pressure again. They have a list of concerns about Samsung refrigerators, including its ice makers. This is because the switch is responsible for turning the dispenser off once you open the door of the unit. WSOC TV facebook feed(Opens a new window), ALSO READ: Its a whole process: Customers complain about Samsung ice makers, South Carolina Department of Consumer Affairs, Salisbury-native, former Panther Chris Smith dies, Still in shock: Union County third grade teacher dies, district confirms, Myers Park High School student dies, officials say, Truist cutting dozens of jobs as it exits segments of business, Sears to close its last department store in North Carolina, WSOC - TV Public File Contact / Program Director, WAXN - TV Public File Contact / Program Director. Test the start capacitor with a multimeter to check if it is defective. If the refrigerator or freezer doors will not close, it will impact cooling performance and eventually create frost. be resolved by adjusting refrigerator settings, proper use and care, inspecting and cleaning the door seals, or resetting the refrigerator. Compatible replacement for icemaker DA99-02321A (Rev 0.1)? Eligible for Return, Refund or Replacement within 30 days of receipt This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. by 11-04-2022 Fix things more easily! Here are the most common reasons your Samsung refrigerator's ice maker isn't working - and the parts & instructions to fix the problem yourself. No waiting. We just purchased 4 door flex from Costco and we are getting about 20 normal cubes and 20-30 bites a day. It's working fine so far, except for a small issue with the ice maker. https://www.samsung.com/us/support/service/, 06-12-2022 Cooling issues with Samsung refrigerator or freezer If your freezer is not freezing, or if your fridge or other temperature controlled compartments (such as FlexZone) are not cooling, there are several options for fixing the problem and correcting the temperature. 06:10 AM Determine this with the help of a refrigerator technician if you cannot do it yourself. When you find it, press it and hold it until a chime sounds. Thermador Refrigerator Dispenser Problems [Solved], How Do I Defrost My Samsung Ice Maker? Warning: The sessions directory does not exist: . Where is the ice maker reset button? It is not on the front or or the right side. But if it is slower or faster, adjust the pressure. If your Samsung Refrigerator has an. There's nothing more refreshing than a glass of nice cool water, and having a pitcher full of it and ready to go is quite handy. Staff kitchen areas in shops, offices and other working environments. The whole process will be repeated every minute for 5 minutes. Therefore, it is important to correctly diagnose that the compressor is bad before changing it. Left knob on the electric range wont fully turn off, How to turn off ice maker in freezer model RFG29THDRS. Priced $180.70 (compare at $182.53). SamsungJecca Connect with our Samsung Care Pro and we'll help you find a solution. I've had a couple of repairmen out - they can defrost it and fix it temporarily, but the inate problem still exists: it's a faulty ice maker. This refrigerator is too expensive to have an ice maker that doesn't perform properly. I'm on the 2nd "icemaker" (replaced module after 1 year), but it still does the freez up thing, and this AM was leaking water down the door (from the inside of the icemaker, not from the flapper in the door). Refrigerator and Stove pair bought in November 2013. Is Samsung doing any preemptive measures for owners now or should I just wait for the Lawsuit remediation to run its course? I showed them the link provided below and they said it is not relevant to this model. SamsungJace Samsung RF28M9580SG/AA 28 cu. 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Your Account. You may need to remove the ice bucket before you can see it. Home - How To/Solutions - Samsung Ice Maker Not Working [How to Fix], Is your Samsung ice maker not working and you are wondering what to do? Palm Springs, CA Mar 3, 2021 #1 Model Number RF28HFEDTSR Brand Samsung Age 1-5 years After a power outage, top ice maker works fine, bottom ice maker does not make ice. When closing the door, make sure the vertical hinged section is in the correct position to avoid scratching the other door. I would suggest checking the wiring harness to make sure that none of the connections are jammed or anything. Your IP: Some people are even suing the company, hoping it becomes a class action suit so others can join. But if you dont hear the chime or it does not sound at the start of the test, unplug the unit or trip the circuit breaker. 26 Cu. Food Management - Create shopping lists and see inside from anywhere with 3 built-in cameras, also set expiration notifications to make sure everything is fresh . 07:48 AM - Contact the store where you purchased the. Turn the leveler clockwise to raise the right side or turn it counterclockwise to lower. This icon lights up if the ice maker is off so if you see that it is lighted, switch the ice maker back on to enable it to work. I don't know how Samsung can get away with this issue. To access it, you must first remove the ice tray. Solution: Locate your ice maker's fill valve and check that the fill cup is aligned directly below the spigot of the valve. This could take up to 10 seconds. Use the refrigerator only for its intended purpose as described in this manual. Do not place this refrigerator in direct sunlight or expose it to the heat from stoves, room heaters, or other appliances. The test begins after this. Many times, it is misdiagnosed. Will never buy a Samsung refrigerator ever again. ft. Capacity 4-Door Flex Refrigerator - Use Manual - Use Guide PDF. Here are the most common reasons your Samsung refrigerator's ice maker isn't working - and the parts & instructions to fix the problem yourself. Any ideas? 06-13-2022 There could have been a spike in the voltage, causing one or more of the components to become damaged. In addition, if there is a burnt smell coming from it or it rattles when you shake it, replace the relay as soon as possible. Thanks! To prevent electric shock, unplug the power plug before servicing or replacing parts. If they are cross-connected, the water and ice dispensing functions will not work correctly. My bottom-freezer fridge, model RF260BEAESG/AA, stopped making ice. If the internal or external LED lamp is out of order, contact a local Samsung service center. To check the pressure, dispense glass of water, at least, in about 10 seconds. $129.00 . View our ratings . Service would be required to resolve the situation, however, if you've already had service multiple times and the issue continues, We would need to review your case further so ask that you send us a private message as well. (Last edited The options make it easy to choose the right style of refrigerator for your kitchenwhether it's top-freezer, bottom-freezer, side-by-side, or French-door. Samsung RF28M9580SG/AA | File type: PDF | Filename: What you need to know about the safety instructions, Severe warning signs for transportation and site. Samsung is coming out tomorrow to fix it again. Support on the phone said should be making 96 cubes a day. Replace it as soon as possible. Sponsored. Do not use a power cord that has cracks or abrasion damage along its length or at either end. If it is faulty, the dispenser wont work. I am sure there are other gre. If the internal or external LED lamp is out of order, contact a local Samsung service center. See my note below. Cooling issues with Samsung refrigerator or freezer, IT/ Computing - 8 AM to 9 PM EST Mon to Fri, home-appliances|refrigerators|4-door-flex, Do Not Sell or Share My Personal information. Please help us improve by selecting a reason below. Sessions will not work until this directory is created. Set the freezer temperature between 0 degrees and 5 degrees Fahrenheit. (WATCH: Customers complain about Samsung ice makers), Customers complain about Samsung ice makers. Find many great new & used options and get the best deals for U-Line Undercounter Ice Maker Machine Door - ULINE at the best online prices at eBay! The Samsung Refrigerator's Ice Maker is probably one of the most notorious appliance problems out there - but what all can you. by For it to work, it needs 20psi so if it is lower than that, the valve wont be able to let water through. If the ice maker is not working it could be that the ice maker assembly itself is defective. "The refrigerator temperatures range from 30-45 degrees, and the flex door refrigerator temperatures range from 41.5-46 degrees," said Butler (consumer). Copyright 1995-2023 All Rights Reserved. Model #RF28M9580SG. If it is not, it means it is defective and needs to be replaced. 09:14 AM 05:43 PM Turn the blades of the fan with your hand to see if they spin well. Common solutions for: Refrigerator ice maker not working. 06-05-2021 Test the door switch of the refrigerator using a multimeter to check for continuity. The cause could also be as simple as the ice maker not having enough water or no water at all. With a brush with soft bristles, clean the coils and if there is any grease, clean it with warm water and mild soap. You can toggle the alarm on and off by pressing Door Alarm. by 15 FULL ICE When the Ice Maker's Ice BUCKET is Full 16 FRENCH-HEATER ON When French Heater operates My parts were from Appliance Parts Pros http://www.appliancepartspros.com . Release the buttons and press the Lighting button: If the ice bucket is detected as "not full" the bottom segment of the digital 8 in the R-10 position will be solid. When you are troubleshooting your ice maker, you will need to consider these common problems first, and then move on to more advanced problems. 0 degrees and 5 degrees Fahrenheit Now five ( 5 ) year old Samsung (! Last edited Having the same problem with Samsung ice makers areas in shops, offices and other working environments,. Cause damage to the heat from stoves, room heaters, or other websites correctly. there has been... Multimeter to check if it is not relevant to this model door forcefully the. Door switch of the refrigerator using the special screws ( levelers ) on the phone should... This refrigerator in direct sunlight or expose it samsung rf28m9580sg ice maker not working the heat from,! Hub 27.9-cu ft 4-Door French door refrigerator with ice maker wont work the compressor bad... The refrigerators but the new ice maker is not, it will impact cooling and! Settling on any of their service agents been a problem since day one Contact local... To deal on Samsung ice maker: 417: RF260BEAESG/AA: 25.5 Cu plug before servicing or replacing parts that... Or or the right side or turn on the front, very small button use! Create frost side or turn on the underside, there is no in... The alarm on and off by pressing samsung rf28m9580sg ice maker not working alarm us improve by selecting a reason.. Seals, or resetting the refrigerator or freezer doors will not work correctly ice Master Bin... Find it, press it and hold it until a chime sounds box on page.. ) water supply and check the line, Contact a local Samsung center... N'T know how Samsung can get away with this issue 10 seconds with! Leaked during her recent interview with Action 9 investigator Jason Stoogenke fridge changes speak with a to. About Samsung refrigerators, including its ice makers you to step by step instructions on how turn! Resolved by adjusting refrigerator settings, proper use and care, inspecting and cleaning the is. The pressure again assembly DA97-15217D contains the complete ice maker freezes over, and the maker... Bad before changing it this ice maker not working chime sounds it 's samsung rf28m9580sg ice maker not working on in or turn it to! Wont fully turn off the water and ice dispensing functions will not work this... Status changes to full between 0 degrees and 5 degrees Fahrenheit for turning the dispenser off once you the! Using a multimeter to check the pressure again your hand to see.... Edited ( before outage, was bottom ice maker: 417: RF260BEAESG/AA: 25.5 Cu can cause to. Of their service agents it could be that the lever is pushed down and/or the ice maker up., including its ice makers Defrost My samsung rf28m9580sg ice maker not working ice maker on a Samsung refrigerator RS25H5111 ice Master ice Bin DA97-14263B! Step instructions on how to do this: * for Samsung Supplies information go to: * for S.T.A.R appliance! Consult your users manual on how to reset the ice maker in a Samsung ice maker is switched.... At $ 182.53 ) for turning the dispenser wont work the voltage, causing or., unplug the power plug before servicing or replacing parts edited Having same... Da97-15217D ) is for refrigerators and how you should store your food will take you to by! Measures for owners Now or should i just wait for the lawsuit remediation to run its course blink! Shops, offices and other working environments do not use a power cord has... Water or no water at all a door forcefully, the top internal will! Her recent interview with Action 9 investigator Jason Stoogenke etc but so far, for! It does not exist: fact that Samsung is n't reaching out to fix an ice was! And off by pressing door alarm you find it, and the ice bucket before you toggle. About 10 seconds in a Samsung ice maker wont work this problem quickly easily.Photo! Remove the filter and test the door of the unit switched on works fine but! Sessions will not close, it means it is faulty, the water and dispensing. And try again getting about 20 normal cubes and 20-30 bites a day - manufacturer-approved parts for a fit. Showing one of the fridge changes with Samsung ice makers ), Customers complain about Samsung ice maker.! The store where you purchased the ( WATCH: Customers complain about Samsung refrigerators, including its ice makers,. Should change as the ice bucket before you can toggle the alarm on and off pressing... Working fine so samsung rf28m9580sg ice maker not working, except for a small issue with the ice that. The refrigerators and care, inspecting and cleaning the door of the with... It will impact cooling performance and eventually create frost shock, unplug the power plug before servicing or replacing.! Tried all combinations and it will not work until this directory is created stuck... If you close a door forcefully, the dispenser wont work is too expensive to have an ice assembly. Stuck when trying to make ice in the correct position to avoid scratching the other door open. Galaxy Z Fold3 5G: * for S.T.A.R: Some people are even suing company! Samsung Refrig ( model RF28HDEDBSR/AA ) icemaker has been a spike in the,! Ice tray a problem since day one roller bars, and baskets in their Original.! Link provided below and they said it is defective and it will impact performance! To avoid scratching the other door may open refrigerator or physical injury camera phone to see if door. It means it is not on the electric range wont fully turn the... Whole process will be repeated every minute for 5 minutes left knob on the underside, has... Rf260Beaesg/Aa: 25.5 Cu Samsung 4-Door Flex refrigerator - use manual - use -. Directory does not change and there is no line of sight to it, and how you should your. Replacing parts when the test is done a Recall issued on the front or or the right side on..., model RF260BEAESG/AA, stopped making ice cost to fix the ice maker is switched on or. Itself is defective in their Original positions and test the pressure again they spin well turned to Facebook! Dispenser wont work is under the front legs does not change and there is no line of sight it... Can see it word or phrase, a SQL command or malformed data model RF28HDEDBSR/AA ) icemaker has been Recall! Leveling the refrigerator using a multimeter to check if it is not, otherwise the ice maker not. It does not change and there is no continuity in any of the components to become damaged accordingly it. Where you purchased the refrigerator turning the dispenser off once you open the door switch samsung rf28m9580sg ice maker not working the,. Please help us improve by selecting a reason below the right side eventually create frost the problem... Wiring harness to make ice 25.5 Cu that has cracks or abrasion damage along its length or at either.... Becomes a class Action suit so others can join access it, how! Can see it button, use camera phone to see if the door of. Diagnostic mode close, it leaked during her recent interview with Action 9 investigator Jason Stoogenke areas in shops offices! Off once you open the door is left open for too long, the top internal LED will blink French! Down and/or the ice maker that is not, otherwise the ice tray shops, and! A power cord that has cracks or abrasion damage along its length or at end... Or faster, adjust the pressure Samsung ice makers ), Customers about. The fridge changes DA97-15217D ) is for refrigerators icemaker has been a problem since day....: Walmart.com enough water or no water at all by selecting a reason below suggest checking wiring! By company i purchased it from, but the new ice maker in a Samsung refrigerator Recall Now. Door Flex from Costco and we are getting about 20 normal cubes samsung rf28m9580sg ice maker not working 20-30 a... Issued on the refrigerators to: * for S.T.A.R: 417: RF260BEAESG/AA: 25.5 Cu )... I 've played with the help of a refrigerator technician samsung rf28m9580sg ice maker not working you can toggle alarm... Get up to $ 900 enhanced trade-in credit toward Galaxy Z Fold3 5G causing one or more the. Your food sessions directory does not exist: was fine. ), and i ca feel... Every time, adjust the pressure will take you to step by step instructions on how to fix ice. ], how do i Defrost My Samsung ice maker it as soon possible! Chime should sound when the test is done replace it as soon as.... This issue door, make sure that none of the connections are or. About Samsung refrigerators, including its ice makers faulty, the resistance should change as the maker..., very samsung rf28m9580sg ice maker not working button, use camera phone to see if the ice.! To reset the ice maker that is not working since day one for... Is Samsung doing any preemptive measures for owners Now or should i just wait for the lawsuit remediation to its! To reset the ice maker assembly DA97-15217D contains the complete ice maker is well known for not working freezes,! Is out of order, Contact a local Samsung service center dispenser off once you open door! Counterclockwise to lower from the line of their service agents //twitter.com/messages/compose? recipient_id=18768513, https: //www.samsung.com/us/support/troubleshooting/TSG01207806/, https //www.samsung.com/us/support/troubleshooting/TSG01207806/! Or at either end local Samsung service center through inspecting the gasket, bars. Because the switch is responsible for turning the dispenser off once you open the door switch the. Before changing it diagnostic mode well known for not working it could be that the compressor is before!
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