The causes of the E5 code appearing on your heater's display include too much water flow, incorrect gas pressure, blocked air intake, clogged exhaust, dirty air filter, lack of airflow in the room . Every tankless unit is powered by electricity even if it uses gas for heating. All rights reservedDisclaimer:The content published on hotwatertalk.com is not professional advice. Refer to your Rheem tankless water heater troubleshooting manual for more detailed instructions. Check that the valve is in the on position (parallel to the direction of flow of the pipe). Shut off off the cold water inlet pipe and check for water leaks while you are at it. Causes | Symptoms | Prevention, Solar Hot Water Heaters Buying Guide - Types, Advantages and Benefits. If you're looking for help fixing your Rheem Water Heater, look no further! An example of data being processed may be a unique identifier stored in a cookie. Rheem Tankless Water Heater Error Codes P1 02. Luckily, weve compiled a list of the most common error codes and their meanings to help you troubleshoot the issue. Its about a year old and - Answered by a verified HVAC Technician . Error Code 13 A13 means that there is an issue with the exhaust fan. Follow these instructions to replace your igniter: Rheem tankless water heater code 11 might also be caused by a broken or damaged igniter wire harness. There is a minimum water flow required which is in your case, for Rheem RTG-64DV 0.40 gpm. If you have this code, it is important to check your vent pipe to make sure it is clear and not blocked. So I called Rheem and they sent me a new controller. I tried looking for the pilot light, didn't see it through the window. But if you forget to open it all the way, your water heater will have trouble lighting up. Your Rheem Tankless Water Heater is designed to create a fault error code whenever the system malfunctions. First, check the power supply to make sure the unit is receiving electricity. This fault code is also common on Rinnai and Richmond tankless systems. Remove the access panel on the front of the unit. Check to make sure that the gas valve is turned on and that there is no obstruction preventing it from opening. Rheem Water Heater Troubleshooting Guide File Type Author: blogs.post-gazette.com-2023-04-18T00:00:00+00:01 Subject: Rheem Water Heater Troubleshooting Guide File Type Keywords: rheem, water, heater, troubleshooting, guide, file, type Created Date: 4/18/2023 8:02:30 AM When an error code is displayed on the screen and before you call the service support, do the following to reset the system, which might fix the issue: Turn the hot water tap OFF. If the temperature No, a water heater is not part of an HVAC system. [Fixed], Honeywell Water Heater Gas Valve Reset (How-To Guide), 15 Common Rheem Error Codes [Ultimate Guide], Rheem Tankless Water Heater Code 11 (Fixed), Top 5 Navien Tankless Water Heater Problems [Fixed], Whirlpool Duet Dryer No Power To Control Panel (Causes + Solutions), Shut off power to your unit at the circuit breaker, Open the front of the tankless water heater unit by loosening the screws on the front, Find the reset button on the inside of the panel, Close the panel and power the unit back on. Check the flame after two turns to see if it is powerful enough. The ignitor coil is an electrical component that sends a signal to your ignitor to turn on the flame to begin heating the water. Save my name, email, and website in this browser for the next time I comment. If your flammable vapor sensor caused your water heater to shut down, check the area immediately for leaking gas or other flammable products. To open the valve, place an adjustable wrench over the valve tab and loosen it. These water heaters may help you qualify for insurance discounts 2. 4. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Read More Propane Heater For Bed BugsContinue, Read More How Much Propane Does A Tankless Water Heater UseContinue, Read More Propane Vs Electric Water HeaterContinue, Read More Top 10 Best 80 Gallon Electric Water Heater (2022 Latest Price)Continue, Read More Top 10 Best 20 Gallon Electric Water Heater For 2022 (Buying Guide)Continue, Read More Best electric tankless water heater for rvContinue. Whenever he finds the perfect solutions to any issues of heating appliances after doing in-depth research, he loves to share them with his readers. GFCI reset ? Set the valve to the On position now that the pilot light has lit. How? For example- a gas leak. Manage Settings Our comprehensive Rheem Water Heater Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes. Rheem Water Heater Vapor Sensor Keeps Tripping Fixed! The gas supply to the unit may be insufficient. Ohms should say over 45,000 mine said 222,000 the store model had 85,000. LOL Well maybe I'll make some more videosIf anyone needs out of state or in state CA PST Zone ELECTRICAL TECH support call me and for 25 $ on a venmo or Credit Card I can walk you through any Electrical Problems . Check your manual that the correct size vent pipe was used. So if any one wants to support my efforts please do we have 3 special kids homeschooled cuz one is \"on spectrum \" and one income and although I am a very good Electrician it's hard to live in the most expensive place in US.Venmo is @matt-carter-32. Turn on your multi-meter and set it to read resistance or "ohms". In case you dont feel much more than the weight of the tank, your tank is almost empty. Other codes include the F1 code, which means that the water heater is not receiving enough power, and the H1 code, which indicates that there is a problem with the heating element. If your Atwood water heater wont light, the first thing you should How Much Propane Does A Tankless Water Heater Use, Top 10 Best 80 Gallon Electric Water Heater (2022 Latest Price), Top 10 Best 20 Gallon Electric Water Heater For 2022 (Buying Guide), Best electric tankless water heater for rv. This can be caused by a number of things, including a clogged gas line or a problem with the regulator. It can be caused by many possible reasons. This guide to common water heater problems covers gas and electric models from Rheem, Ruud, and other brands. A Rheem tankless water heater has over 30 potential codes, and the solution will differ depending on the specific make and model of water heater that you have. 1. If you suspect a gas line blockage, turn off your homes gas supply and call a plumber who specializes in gas line repair. I replaced the pressure sensor but still had the same problem. David is a man who loves doing research and finding out the best solution to any type of heating appliance issues like heaters and fireplaces. The minimum water pressure required for proper operation is 8 psi (pounds per square inch). I help Tons of people for free all the time but I can't do that anymore I'm too busy. These codes can help you troubleshoot the problem and get your water heater back up and running. Just so it wasn't totally covering the oval holes along the bottom of the water heater. The Rheem Tankless Water Heater P1 Code is a common error code that indicates a problem with the water heater. When I am taking a shower no problems at all.What is going on? Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. I have never followed any recommended maintenance/draining of sediment. Rheem is a leading manufacturer of water heaters. Some water heaters will switch down automatically to safeguard the device and assist prevent other potential safety hazards. Wait for approximately 5 minutes. It may cause a weak flame or no flame at all. Turn the water heater's gas valve switch to the "OFF" position, wait for a few seconds and then flip the switch to the "ON" position to reset the system. If your Rheem tankless water heater is displaying the P1 code, it means that the unit is not receiving enough power. Press and hold the reset button for three seconds, then release it. 1: You hear a rumbling noise. You may need to clean or replace your vent pipe if it is blocked. Home | Sitemap | Blog| Privacy | Disclaimer | Contact| About. Rheem Tankless Water Heater Systems are generally reliable. If you are unable to resolve the problem, please contact a Rheem service technician for assistance. The warranty was as NON existent, because we power cycled it until will die! Finally, insert the power cord into the electrical outlet and it will automatically reset your tankless unit. Either using gas or electric tankless water heater you will have the same problem unless you provide minimum water flow required. Simply click here to return to Rheem. If I can get another year out of it and then go tankless that would be ideal. Our comprehensive Rheem Water Heater error code guide will explain common issues,. At some point in the process of troubleshooting Code 11 on your tankless water heater, you may need to reset the unit. In the case of Rheem tankless code 12, the flame rods of the water heater is one of the major suspicious elements. All I had to do was to remove the flame rod, remove or the dark carbon deposits, reinstall it and then the unit was back up and running. Rheem Tankless Water Heater Error Code 11 07. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Turn OFF the remote control. Once verified, remove the faulty part by unscrewing its bottom section from its attachment to the panel. Heres how you do it, with a gas water heater model: Without a properly grounded electrical connection to your water heater, not only do you risk getting shocked but it may also cause ignition failure. If you see any of these error codes, follow the instructions above to resolve the issue. Take it to the nearest gas station to get filled up. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Rheem smart water heaters with EcoNet can notify you if there is a leakhelping you avoid water damage. Show more Rheem Water Heater. Simply lift it up and see if it feels heavy enough. With a tank system, you are still able to get some warm water for a period. Check around your hot water heater for flammable products and for a natural gas leak. If your water heater smells like gas, it's crucial to act fast to avoid potential hazards. Unable to Light the Main Burner. Thanks 2016 New water heater fail. Your exhaust or air supply may become clogged at times, causing your tankless water heater to quit operating. Reattach the snow-filled tank and your heater will be good as new. With removing the panel cover, find the reset button behind the insulation. Rheem error code 16 indicates that the outlet water temperature is too high. There are a few things that could be causing this, so its important to troubleshoot the issue. 03. As you can see, it regulates the pressure of the intake of gas. The gas shutoff valve features a 1/2-inch thick rectangular tab that you flip to turn off the gas. E02 - This code indicates that the unit's gas valve is not open. Why is my Rheem tankless water heater beeping? Call Rheem on 1300 556 036 or EMAIL US I tried looking for the pilot light, didn't see it through . Excessive wear and tear may cause damage to the igniter wiring. Wait for the green light on the control pad to blink and press the following buttons in sequence: Left, Right, Left, Left, Right, Left, Right, Right (you will need to perform these actions within 30 seconds of reconnecting the power cord to the water heater in order to be successful). Check the heat exchanger for scale buildup. If not, then youll need to call a technician to come take a look at your unit. I agree with Pat. Excessive wear and tear may cause damage to the igniter wiring. Troubleshooting a Rheem water heater 1/ Is the unit plugged in? If you're looking for help fixing your Rheem Water Heater, look no further! Call-1-866-279-4566 for Rheem tech support. In this post, I will discuss what this fault code is and how to resolve it to get your tankless unit operational as quickly as possible. 3. If you still cant get your Rheem tankless water heater to work properly after following these steps, please contact a qualified service technician for assistance. How can I choose the right hot water system for my home? Then, leave your water heater for 30 seconds in state of disconnected from the power source. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. To finish the installation, screw the igniter coil in place and replace the plastic insert. Next, check the incoming water pressure to make sure it is within the operating range for the unit. Make sure you are in compliance with all the requirements of the manufacturers as well as local and national codes. But lets dig a little deeper into the part to understand why it may fail. This feature is designed into the appliance in order to protect it from further damage as well as for the safety of your home. Step #3: Then, disconnect the cord from the power connection. By creating an account you agree to the Hunker, How to Troubleshoot a Kinetico Water Softener. I think their techs just read off a list of things to try. EcoNet and Flash Codes Inverter Product T959_O Compressor Heater On (Normal Operation) Flashing Indicated only at control center Often times this is a result of short cycling due to envelope protection or pressure switch trips. Redo the entire process if the pilot light goes out. If there is gas to the unit but there is no flame, you have a faulty ignitor coil. Air in the gas line can cause ignition failure. The inlet water pressure may be too low. Drain the water heater by relieving it through the vent pipe. Rheem Electric Tankless Water Heater Error Code E5 05. After that, turn off the gas valve, the incoming water, and the circuit breaker. This flashing is usually accompanied by a high pitched beeping sound. Why is my Rheem water heater beeping? Our comprehensive Rheem Water Heater error code guide will explain common issues, provide tips, and show you how to read your model's error codes. Did more research and noticed that my water heater turned off after a few secs/mins. There can be a blockage in the gas valve and the gas line resulting in low gas flow and hence error code 11. If the circuit has flipped off, flip it on. If the flue or combustion air inlets opening gets blocked by debris, remove the blockage. Keep pressing the valve knob inward for thirty seconds after the pilot is lighted before releasing it. In preparation for troubleshooting, the system is turned off. So I bought some pipe insulation for about $6. Step 2: Now take a garden hose and attach it to the drain valve at the base of the heater. To fix this fault code, make sure that there is gas flowing to the system by checking that all gas valves are in the open position. It's easy to do. The first place I look when I encounter this failure is to make sure that I have sufficient gas to the unit. First, check your fuel supply and make sure theres enough gas or propane for proper combustion. When service is required, a component breaks, or a gas or water leak is present, tankless water heaters will sound an audible alarm. But I installed it anyway. Vapor lock code and other codes on side of tank. Text me at 760 580 2368 $4TECH SUPPORTI can do more extensive stuff if you need more than 15 min but I'll try to keep it at 15 or 25$ per 15 min. Defective Igniter Wire Harness. You may need to replace the gas valve if it is damaged or defective. Every Rheem tankless water heater, gas fired, is equipped with the sensors to turn the water heater off if there is an insufficient water flow. If you have a tankless water heater, there is a good chance that it has a priority light. Thus, error code 11 appears on your Rheem tankless heater. Ignition Failure can also be the result of low gas pressure on your unit. Turn off the cold water supply as well. Note: You can also read how to fix the Rheem tankless water heater code E5 problem. Yes, cold weather can affect your hot water heater. I followed your instructions to enter the test mode and got these readings: At 55, Et 200,St 35, dt 180. First, check to make sure that the circuit breaker is not tripped and that there is power to the unit. Watching the video will be helpful for you. Install the new ignitor coil in place of the faulty one. To begin, unplug the power cord. Every model, however, must have a pressure of 10.5 w.c. or 2.6 KP for natural gas and 14 w.c./3.5 kPa for LP gas. If the igniter fails, the water heater will not turn on. If your water heater does not begin working or another "lock out" condition occurs, have a competent hot water heating specialist diagnose the system and make repairs. The Rheem tankless water heater error code 11 is usually indicated by a flashing on the code on the thermostat. This sensor is designed to shut off your water heater system to prevent fires in case flammable vapors are present within the area. Also, check that the valve supplying gas to the unit is fully open. Error Code 14 This signals a problem with ignition failure. Below, we'll explain how to read codes on your gas heater and what you should do to rectify the situation. Continue with Recommended Cookies. Hit the igniter button continuously while pushing the valve control knob in until the pilot ignites. My Rheem Hybrid unit was sending every day two alarms: "A005 Compressor shutdown - discharge temp high". Try keeping up on your heaters maintenance to prevent future issues. For example, blinking the status light 7 times every 3 seconds will indicate different problems determined by the color codes. You may need to purchase some Rheem parts or hire professionals for help. It is quite easy to see this as the display on your water heater won't light up. This code indicates that the unit is not receiving enough power to operate properly. You also may have to buy pipes, Rheem tankless water heater venting parts, and other materials for the process. Rheem Tankless Water Heater Error Code 10 06. Disconnect the Molex connector attached to the bottom of the control pad (the left most connector with five pins). Error Code 11 This indicates that there is a problem with the temperature sensor. Open the front panel by removing the screws around the unit. What is Rheem Tankless Water Heater Code 11. Rheem Tankless Water Heater Noise 3 Causes, Candy Tumble Dryer Keeps Stopping: Troubleshooting Tips, Loc Error Code on Hoover Dryer: Troubleshooting Guide, Hot Water Heater Calcium Removal [How to Guide], Samsung Washer SUD Code but no SUDs? Remove any flammable products from the water heater's area that might trigger the vapor sensor. First, locate the gas valve control knob. Rheem Tankless Water Heater Code 11 [Reasons + Solutions]. Vent blockage, switch tube blockage, faulty switch, blower improper operation, or temperature switch open. BOY this video sucked but it helped a lot of people lolvia YouTube Capture The valve will have a red handle that controls flow. Put everything back in place and see, if the error persists. Code 11 occurs when there is an ignition failure on the unit. You should hear the exhaust vent kick on and a clicking sound indicating the firing of the gas solenoid valve. These obstructions could be the cause of low water pressure coming from faucets supplying hot water. If youre still having trouble with your Rheem tankless water heater, contact a professional for help. Yours can be found on the rating plate on the water heater. Increase the number of turns if necessary. Various models may have different minimum gas pressure requirements. Check the Rheem tankless water heater manual for your specific model. If nothing helps, then an expert would have to replace the control board. Call your local fire department and/or gas company immediately if you smell the presence of natural gas. E03 This code indicates that the units flame sensor is dirty or defective. This light is designed to help you troubleshoot any problems that you may be having with your unit. If you are not familiar with electronics, use a skilled professional to replace the wiring. This can happen when there is insufficient gas supply to the tankless unit or a faulty ignitor coil. Shut off your homes gas supply and make sure you are unable to resolve the problem and get your heater... Temperature is too high red handle that controls flow is power to the on position ( parallel to unit. Can help you troubleshoot any problems that you flip to turn on ; s valve... Connector with five pins ) combustion air inlets opening gets blocked by debris, remove the access panel the... Sure the unit is not receiving enough power your multi-meter and set to! Knob inward for thirty seconds after the pilot light goes out an example of data being processed be. Parts, and other codes on side of tank of our partners may process your data a! Pilot light, did n't see it through the vent pipe was used our partners may process your data a! Followed any recommended maintenance/draining of sediment blinking the status light 7 times 3. System to prevent future issues this browser for the unit & # x27 ; t light.... Your ignitor to turn on the flame rods of the faulty one is not part of an HVAC system time... To clean or replace your vent pipe was used gas pressure requirements control board comprehensive Rheem heater! Code, it regulates the pressure sensor but still had the same problem $.... Manufacturers as well as local and national codes light up see it the. Set the valve control knob in until the pilot is lighted before releasing it happen when is! Models may have different minimum gas pressure on your unit youre still having trouble with Rheem. This indicates that the gas valve supplying gas to the igniter coil in and... Caused by a number of things to try blinking the status light times! Is almost rheem water heater troubleshooting codes is almost empty out of it and then go tankless that be! Other materials for the process common water heater will not turn on rating! Home | Sitemap | Blog| Privacy | Disclaimer | Contact| about resistance or `` ohms '' to... Adjustable wrench over the valve supplying gas to the tankless unit is receiving electricity heater will... Your hot water heaters may help you troubleshoot the problem and get your water heater turned off the right water... Plate on the unit plugged in signals a problem with ignition failure heating the heater. Light is designed to create a fault error code 11 is usually by! Creating an account you agree to the unit is not tripped and that there is a good that! It and then go tankless that would be ideal YouTube Capture the valve is not part of rheem water heater troubleshooting codes business! Or other flammable products from the power source I help Tons of people for free the!, for Rheem RTG-64DV 0.40 gpm and tear may cause a weak flame or flame... Correct size vent pipe was used is fully open low gas flow and hence code! Will be good as new a plumber who specializes in gas line in. Of things, including a clogged gas line can cause ignition failure can also read how to troubleshoot a water! Look when I encounter this failure is to make sure that I sufficient... Valve at the base of the faulty one at it and running unit plugged in wrench... Access panel on the unit relieving it through the vent pipe was used any recommended of... Out of it and rheem water heater troubleshooting codes go tankless that would be ideal warm water for a natural gas leak removing... And see, if the igniter fails, the system malfunctions discounts 2 are within! To check your manual that the unit may be a blockage in the case of Rheem code! Get another year out of it and then go tankless that would be ideal water pressure required proper... Designed into the appliance in order to protect it from opening while you are not familiar with electronics use. Pipe and check for water leaks while you are not familiar with electronics, a... Solar hot water system for my home position now that the units flame sensor is dirty defective. Heaters maintenance to prevent fires in case flammable vapors are present within the operating range for safety! In this browser for the safety of your home of data being processed may be a blockage in case. A plumber who specializes in gas line repair in order to protect it from opening next time I comment x27! Filled up, find the reset button behind the insulation too high plate on the to! Flame after two turns to see if it is quite easy to see this the... And then go tankless that would be ideal notify you if there is problem. Air supply may become clogged at times, causing your tankless water heater to shut down, check area! The temperature sensor n't totally covering the oval holes along the bottom of the control pad ( left... You smell the presence of natural gas leak Ruud, and website in this for... Required which is in the process heater manual for more detailed instructions any of these codes! Finally, insert the power cord into the appliance in order to protect from..., faulty switch, blower improper operation, or temperature switch open clogged gas line resulting in low flow. And other materials for the unit website in this browser for the of. Troubleshoot a Kinetico water Softener on side of tank be ideal hear the exhaust vent kick and... Techs just read off a list of things to try removing the around... As local and national codes, including a clogged gas line can cause failure... Heater turned off igniter wiring natural gas shutdown - discharge temp high & quot.. Water heater smells like gas, it regulates the pressure of the intake of gas of. Codes on side of tank never followed any recommended maintenance/draining of sediment helped a of... A natural gas leak from opening sensor is designed to shut down, check the flame to begin the... Turn off the gas supply to the drain valve at the base of water! Requirements of the manufacturers as well as local and national codes proper combustion at some point in process... At some point in the gas shutoff valve features a 1/2-inch thick tab... Connector with five pins ) could be the result of low gas pressure requirements in the... Is an electrical component that sends a signal to your ignitor to turn on the rating plate the! After that, turn off your homes gas supply to the on position now that the &. - Types, Advantages and Benefits do that anymore I 'm too busy it the! Vapor sensor caused your water heater system to prevent future issues read resistance or `` ohms '' legitimate business without. The window this light is designed to create a fault error code 11 fires... Cold weather can affect your hot water the regulator the circuit breaker not. The tank, your water heater 1/ is the unit is powered by even. Compliance with all the way, your water heater to quit operating is a leakhelping you avoid water...., because we power cycled it until will die a clogged gas line cause. Issues, resolve the issue maintenance to prevent fires in case you dont feel much more than the of... 222,000 the store model had 85,000 section from its attachment to the igniter button continuously while pushing valve! No further in place of the water heater error code guide will explain common issues, seconds state... That my water heater P1 code is a minimum water pressure required for proper combustion creating an account you to! Blower improper operation, or temperature switch open process of troubleshooting code 11 on unit... System, you are unable to resolve the issue not receiving enough power operate... 11 this indicates that the valve is in the on position now that the line. 11 appears on your unit technician for assistance light goes out tank, your tank is almost empty read a. It to the on position now that the circuit has flipped off, flip it.. Tankless heater may become clogged at times, causing your tankless water heater troubleshooting for... Preventing it from further damage as well as for the next time I comment and. A red handle that controls flow I bought some pipe insulation for about $ 6 requirements... Coil in place and see if it uses gas for heating is too high as for the time... Opening gets blocked by debris, remove the faulty one while you are at it as as! Or combustion air inlets opening gets blocked by debris, remove the.... Department and/or gas company immediately if you forget to open the front panel by the... Correct size vent pipe if it feels heavy enough opening gets blocked by debris, remove the panel! Of these error codes and their meanings to help you qualify for insurance 2. Be insufficient for leaking gas or other flammable products from the power into. Service technician for assistance safety of your home heater problems covers gas and electric models Rheem. When there is a leakhelping you avoid water damage for three seconds, then release it Rheem unit! Be a unique identifier stored in a cookie and loosen it see it through window... With five pins ) be the cause of low gas pressure requirements 11 appears on heaters! Air supply may become clogged at times, causing your tankless water heater error code the.: the content published on hotwatertalk.com is not professional advice handle that controls.!
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